Overview About 121 Bpo Client Services

When thhistorye business opened its doors for the first time in 1992, it was with a staff compliment of 5 people, a small capital base, and a dream of building a customer care company that would focus on the FMCG sector. By bringing the best in customer relations and by improving customer service levels to the South African consumer, we have set new standards not just in South-Africa, but across the African continent.rnrnTwo decades later, we look back and we are proud that we have lived out our dream. In fact, we believe we have excelled well beyond it! We not only employ around 150 people, but also the BPO Client Services Brand has become one of the most recognised and trusted brands operating in FMCG market in Southern Africa.rnBPO Client Services today is rated the market leader on the African continent and is well respected within the industry. This is no surprise, given the company...

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Locations

Headquarter
  • Location

    1 Waterford Place Century Place Boulevard Century City Cape Town Western Cape South Africa 7441

  • Location

    27 87 285 7500

Focus Area

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121 Bpo Client Services's Technical Expertise

Customer Service 16%
Telemarketing 16%
Chat Services 17%
Lead Generation 17%
Email Support 17%
Call Center Services 17%

Focus Client

  • Small Business (<$100000) 33%
  • Medium Business ($100001 - $500000) 33%
  • Large Business (>$500000) 34%

121 Bpo Client Services's Industry Expertise

  • Other Industries 12%
  • Business Services 11%
  • Consumer Products 11%
  • Government 11%
  • Manufacturing 11%
  • Utilities 11%
  • Retail 11%
  • Ecommerce 11%
  • Industrial 11%

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