Country
State
Cities
EASILY SCALE CUSTOMER SUPPORT
-
$25 - $49/hr
250 - 999
Netherlands
5CA is an expert in CX (Customer Experience). We assist our clients to optimize their customer support offering, from self-service to outsourced multilingual omnichannel support services. We consider ourselves a CX tech company - we use technology to assist customers and our agents to solve problems as quickly as possible. 5CA is a major player in the Consumer Electronics, Video Games, and eCommerce industries. We strive to offer uniform customer treatment, regardless of the contact point chosen by the customer. Whether it is e-mail, telephone, social media or chat. 5CA was founded in 1998 by its CEO, Otto van Haaren, with the mission to provide customers around the globe with outstanding customer support; using their preferred channel, at their most convenient time, in their own language. Heavily focused on people, processes and technology, 5CA has offices located in Utrecht, The Netherlands, Los Angeles, USA, Buenos Aires, Argentina, and Hong Kong. Besides our offices we have a large remote workforce in countries all over the world, ensuring that we can service our clients based on their specific requirements.
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Catharijnesingel 30e Utrecht Utrecht Netherlands 3511
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What services does 5CA offer?
5CA provides software development, consulting, and staffing services to help businesses achieve their goals.
Which industries does 5CA serve?
5CA serves various industries, including finance, healthcare, and technology, among others.
What technologies does 5CA specialize in?
5CA specializes in technologies such as cloud computing, artificial intelligence, and data analytics.
Does 5CA offer dedicated developers?
Yes, 5CA offers dedicated developers to help businesses achieve their goals.
How can clients contact 5CA?
Clients can contact 5CA through their website, email, or phone.
What makes 5CA different?
5CA's unique approach to software development and consulting sets them apart from other companies.
What engagement models does 5CA offer?
5CA offers various engagement models, including time and materials, fixed price, and dedicated teams.
Does 5CA work with startups?
Yes, 5CA works with startups to help them achieve their goals and overcome challenges.
Does 5CA serve enterprise clients?
Yes, 5CA serves enterprise clients with their software development and consulting needs.
Does 5CA provide maintenance and support?
Yes, 5CA provides maintenance and support to ensure the success of their clients' projects.
How long has 5CA been in business?
5CA has been in business for over 20 years, providing software development and consulting services.
What is 5CA's development process?
5CA's development process involves a collaborative approach with their clients to ensure the success of their projects.
Does 5CA have client testimonials?
Yes, 5CA has client testimonials that demonstrate their success in software development and consulting.
What certifications or partnerships does 5CA have?
5CA has various certifications and partnerships, including AWS and Microsoft.
What types of projects has 5CA completed?
5CA has completed various types of projects, including software development, consulting, and staffing.
Where is 5CA located?
5CA has locations in various countries, including the United States, Canada, and Europe.
What is 5CA's hiring model?
5CA's hiring model involves a collaborative approach with their clients to ensure the success of their projects.
How does 5CA ensure the quality of their work?
5CA ensures the quality of their work through a rigorous testing and quality assurance process.
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