Country
State
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Accelerate your growth
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$25 - $49/hr
50 - 249
N/A
United States
Established in 1998, America's Call Center (ACC) has become the premiere provider and global leader of integrated call center services exclusively for the home inspection industry. With two decades of knowledge, deep interaction and unparalleled experience in the inspection industry, ACC brings an unmatched service that increases profits and reduces operating expenses for single and multi-inspector business owners. A comprehensive call center for home inspectors, ACC's U.S.-based customer service agents act as a true extension of a home inspectors’ business through personalized engagement. ACC understands that truly valuable customer service is more of a conversation and less of a cold, lifeless script. Which is why ACC has developed specialized agent training tailored explicitly to the home inspection industry. ACC is responsive to a client's needs and sensitive to their desired brand messaging.
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11040 Holmes Rd Suite 301 Kansas City Missouri United States 64131
888.462.6153
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What is America's Call Center?
America's Call Center is a business process outsourcing (BPO) company that provides customer service, sales, and technical support solutions to clients across various industries.
What services does America's Call Center offer?
The company offers customer service, sales, and technical support services, including inbound and outbound calls, email, and chat support.
Which industries does America's Call Center serve?
The company serves clients in various industries, including healthcare, finance, technology, and e-commerce.
Where are America's Call Center's locations?
The company has locations in the United States, including the Philippines, and other countries.
What technologies does America's Call Center specialize in?
The company specializes in cloud-based technologies, including Amazon Web Services (AWS) and Microsoft Azure.
Does America's Call Center offer dedicated developers?
Yes, the company offers dedicated developers who can work on specific projects and provide ongoing support.
How can clients contact America's Call Center?
Clients can contact the company through its website, phone, or email.
What makes America's Call Center different?
The company's flexible engagement models, including pay-per-use and dedicated teams, set it apart from other BPO providers.
What engagement models does America's Call Center offer?
The company offers flexible engagement models, including pay-per-use, dedicated teams, and co-sourcing.
Does America's Call Center work with startups?
Yes, the company works with startups and provides customized solutions to meet their unique needs.
Does America's Call Center serve enterprise clients?
Yes, the company serves enterprise clients and provides scalable solutions to meet their needs.
Does America's Call Center provide maintenance and support?
Yes, the company provides ongoing maintenance and support to ensure the success of its clients' projects.
How long has America's Call Center been in business?
The company has been in business for over 20 years and has a proven track record of success.
What is America's Call Center's development process?
The company's development process involves a collaborative approach with clients to understand their needs and deliver customized solutions.
Does America's Call Center have client testimonials?
Yes, the company has client testimonials and case studies that demonstrate its success in delivering high-quality solutions.
What certifications or partnerships does America's Call Center have?
The company has certifications from various organizations, including the International Association of Outsourcing Professionals (IAOP) and the Customer Contact Association (CCA).
What types of projects has America's Call Center completed?
The company has completed a wide range of projects, including customer service, sales, and technical support initiatives for clients across various industries.
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