Country
Order A Service
2004
$25 - $49/hr
1000 - 9999
N/A
Russia
Adelina Call Center was founded in July 2004 in Kiev. Our team has since grown to provide a wide range of contact center services to various businesses, from leading banks and insurance companies to research and advertising agencies, mobile services providers, and more.
We offer a full spectrum of inbound and outbound services in multiple languages, including Ukrainian, Russian, Belorussian, Polish, English, Spanish, German, and Italian. Our goal is to help our customers build strong relationships with their clients using modern communication technologies.
Our reliability is guaranteed, with four independent call center sites located in Kiev, Lvov, Kharkiv, and Belgorod, and a team of over 1800 employees. This allows us to offer a high level of service to our clients.
We were founded by a team of young and energetic professionals who are passionate about the latest developments in the industry. They understand the importance of staying ahead of the curve and applying effective Western business practices in the CIS markets.
Explore Adelina Call Center office locations and service areas.
Krasnoarmeyskaya str 11 korpus 2 Moscow Moscow Russia 125167
380 50 117 9050
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What services does Adelina Call Center offer?
Adelina Call Center provides a range of services, including call center services, customer service, technical support, and sales support.
Which industries does Adelina Call Center serve?
Adelina Call Center serves various industries, including IT, finance, e-commerce, and more.
Where is Adelina Call Center located?
Adelina Call Center is located in Ukraine, with a presence in multiple cities.
What technologies does Adelina Call Center specialize in?
Adelina Call Center specializes in technologies such as cloud-based solutions, CRM systems, and omnichannel communication.
Does Adelina Call Center offer dedicated developers?
Yes, Adelina Call Center offers dedicated developers to support clients' projects.
How can clients contact Adelina Call Center?
Clients can contact Adelina Call Center through the website's contact form, phone number, or email address.
What makes Adelina Call Center different?
Adelina Call Center's flexibility, scalability, and commitment to customer satisfaction set it apart from other call center services.
What engagement models are available at Adelina Call Center?
Adelina Call Center offers various engagement models, including fixed-price, time-and-material, and dedicated team models.
Does Adelina Call Center work with startups?
Yes, Adelina Call Center has experience working with startups and provides tailored solutions to meet their needs.
Does Adelina Call Center serve enterprise clients?
Yes, Adelina Call Center has experience serving large enterprise clients and provides scalable solutions to meet their needs.
Does Adelina Call Center provide maintenance and support?
Yes, Adelina Call Center offers ongoing maintenance and support to ensure clients' projects remain stable and efficient.
How long has Adelina Call Center been in business?
Adelina Call Center has been in business for an undisclosed number of years, with a proven track record of success.
What is Adelina Call Center's development process?
Adelina Call Center's development process involves a collaborative approach with clients, including project planning, development, testing, and deployment.
Does Adelina Call Center have client testimonials?
Yes, Adelina Call Center has client testimonials and case studies available on its website, showcasing its success stories.
What certifications or partnerships does Adelina Call Center have?
Adelina Call Center has various certifications and partnerships, including ISO 27001 and ITIL, demonstrating its commitment to quality and excellence.
What types of projects has Adelina Call Center completed?
Adelina Call Center has completed a range of projects, including call center services, customer service, technical support, and sales support, for various industries.
How can I get in touch with Adelina Call Center?
You can contact Adelina Call Center through the website's contact form, phone number, or email address.
What are Adelina Call Center's working hours?
Adelina Call Center's working hours are not specified on the website, but clients can contact them to inquire about availability.
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