About Alterego

AlterEGO is an international human-centric company that helps achieve business goals through technology since 2008. We are engaged in websites and complicated high-loaded online stores development, introduction of corporate portals, CRM/ERP-systems, business automation and prognostication tools. We have an expertise with regular and highload websites (up to 100 million prices in e-commerce project). 

Our specialists develop on PHP+MySQL/PostgreSQL/NoSQL (such as Redis or MongoDB) on the backend and React + Redux + JSS on the frontend.

We possess penetrating expertise in the e-commerce projects, financial services and logistics systems engineering.

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Headquarter

Focus Area

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Alterego's Technical Expertise

Wordpress 100%

Focus Client

  • Small Business (<$100000) 40%
  • Medium Business ($100001 - $500000) 40%
  • Large Business (>$500000) 20%

Alterego's Industry Expertise

  • Ecommerce 35%
  • Financial & Payments 15%
  • Other Industries 15%
  • Real Estate 10%
  • Healthcare & Medical 5%
  • Information Technology 5%
  • Manufacturing 5%
  • Transportation & Logistics 5%
  • Enterprise 5%

Portfolio

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CRM for processing order

About Client Artwinery is the largest producer of sparkling wines in Eastern Europe. The entire production cycle at Artwinery is located at a depth of more than 72 meters in underground gypsum tunnels, which maintain unique microclimatic conditions all year round – constant temperature and humidity. The production capacity of the enterprise is 25 million bottles of sparkling wine per year. Project Challenges – Long order processing time – A lot of lost information regarding product balances in the warehouse – Ineffective communication with staff – Scattered documents in various storages – There is no timely update of information for customers due to the need to enter all data manually Solutions – Implemented  CRM. ?t made possible to organize online sales through the website. – Connected with CRM messengers, SMS service, cash register software, delivery service. – Synchronized data between the site, CRM and ERP. Results – Sales increased by NDA%. – Order processing speed decreased by 3 times. – The number of negative reviews decreased by NDA%. – The client base grew by NDA% in the first year.  – Increased regular customer satisfaction due to the presence of all relevant information in the personal website account. – It became possible to focus on the most profitable customers and make relevant offers to them. – The unified information space significantly simplified communications within the company and with customers.  Need an expert CRM implementation team to streamline data and automate workflows? Talk to us! Read More

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Industry

Ecommerce

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Budget

$10001 to $50000 USD

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Timeline

12 weeks

CRM for processing order

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