Overview About Alterego

About Client Spaitech is a leading Ukrainian developer and manufacturer of innovative unmanned aerial complexes. Project Challenges 1. Set up a query data storage system, it should be – easy to use – secure – with convenient filtering – with setting access rights – with a history of changes. 2. Make automatic redirection of requests depending on the workload of managers. 3. To configure reporting on the types of requests and the efficiency of the department. 4. Automate as many routine actions as possible. Solutions Implement CRM and automate the key processes of interaction with customers. Results – The request workflow has been digitized. – The speed of the work process has increased. – Automatic sending of system messages is configured. – Tickets are distributed depending on the workload of managers. – Both general and object-specific reports are available at any time. Need an expert CRM implementation team to streamline data and automate workflows? Talk to us!

About Client Symmetryplus is an outsourcing company that provides accounting, legal and customs brokerage services, provides IT support, helps with recruitment. Project Challenges – It takes a lot of time for managers to repeat the routine actions. – It is difficult to analyze the work of the company, it takes a lot of time to generate reports. Solutions – Switch from the cloud version of CRM to the on-premise edition. This improves the ability to customize the system. – Set up automatic generation of template documents – Automate typical repetitive actions. – Develop reports necessary for work. Results – The speed of work has increased. – The process of analysis of work results and forecasting has become easier. Do you want to improve the features of your CRM? We will be more than happy to help. Contact us.

About Client Kompas is a multidisciplinary tour operator that runs its own charter programs in the most popular destinations and organizes tours around the world. More than 15 years of experience. Project Challenges – Chaos of internal business processes due to numerous approvals. – Difficulty in search of necessary documents. Solutions 1. Separate business processes into types. 2. Describe the process algorithm of each type and possible exceptions. 3. Automate the processes. 4. Train people to work in the new system. Results – The speed of internal business processes has increased. – The number of errors due to human factor has decreased in the departments. – The process of finding the necessary documents has become easier. Interested in business process automation? Get in touch!  We help to make workflows which your people will love.

About Client Pas-Trans is a Ukrainian logistics company that has been carrying out international road transportation from 20 tons for more than 8 years. Project Challenges – Clients are lost – Uneven workload on employees – Difficulty interacting with clients and colleagues – Large time spent on sales analysis. Solutions – Creation of a website with information about the company and a form for requesting a consultation. – Setting up a single workspace that includes CRM and team interaction tools. CRM Settings – 2 funnels were created (for managers and logisticians). – Synchronization between funnels, they are always with current data and statuses. – Automated informing of responsible persons, verification of entered data, autofilling of fields, prohibition of actions under certain conditions, etc. Results – Sales increased due to increasing the speed of processing requests and reducing errors. – Employees' time was freed up for new tasks due to the automation of business processes. – It became possible to analyze sales and marketing based on generated reports – The sales process has become "transparent". Looking for something similar? Call us!

About Client TiYO is a retailer app for buyers and sellers for making more precise decisions. Project Challenges It is necessary to connect designers, retail buyers, brand buyers, design-oriented suppliers. Based on real-time consumer data, the platform should help adjust what to develop, what products to purchase, how to promote, what strategies to choose. Solutions Develop multifunctional, adaptive to different devices application. Results The easy-to-use app is accessible from any device and supports searching among 6 countries, over 18 leading global retailers and over 2000 brands.  Have a custom product development request? Talk to us!