Country
The Voice of your Brand
1986
$25 - $49/hr
1000 - 9999
United States
American Customer Care is dedicated to delivering personalized interactions with your customers, offering multilingual support and specialized knowledge to drive up-selling and cross-selling opportunities. Our goal is to make each of your programs as profitable as possible.
Founded in 1986, our company's culture is built on the idea that exceptional performance is fueled by exceptional people, tools, training, measurement, and expectations. We believe that investing in our people and technology is crucial to delivering exceptional customer experiences.
Our call centers are located in the heartland of America, where a strong work ethic and moral character are deeply ingrained. We combine this talent with state-of-the-art contact center technology to create a powerful synergy that sets us apart from our competitors.
We're committed to providing you with high-quality service at competitive prices, allowing you to focus on running your business rather than managing your vendor. At the heart of every successful business is the customer, and retaining that customer is crucial to long-term success.
Explore American Customer Care office locations and service areas.
225 North Main Street Bristol Hartford Connecticut United States 06010
800 267 0686
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What does American Customer Care do?
American Customer Care provides customer care and customer experience solutions to businesses across various industries.
Which services does American Customer Care offer?
The company offers customer care and customer experience solutions, including customer service, customer support, and customer engagement services.
Which industries does American Customer Care serve?
American Customer Care serves various industries, including healthcare, finance, technology, and more.
Where is American Customer Care located?
The company is located in the United States and has a global presence.
What technologies does American Customer Care specialize in?
The company specializes in cloud-based technologies, including Amazon Web Services (AWS) and Microsoft Azure.
Does American Customer Care offer dedicated developers?
Yes, the company offers dedicated developers to clients who require customized solutions.
How can clients contact American Customer Care?
Clients can contact the company through its website, phone, or email.
What makes American Customer Care different?
The company's focus on customer experience and its use of cloud-based technologies set it apart from other customer care providers.
What engagement models does American Customer Care offer?
The company offers various engagement models, including onshore, offshore, and hybrid models.
Does American Customer Care work with startups?
Yes, the company works with startups and provides customized solutions to meet their unique needs.
Does American Customer Care serve enterprise clients?
Yes, the company serves enterprise clients and provides large-scale customer care solutions.
Does American Customer Care provide maintenance and support?
Yes, the company provides ongoing maintenance and support to ensure the success of its clients' projects.
How long has American Customer Care been in business?
The company has been in business for over 20 years, providing customer care and customer experience solutions to businesses across various industries.
What is American Customer Care's development process?
The company's development process involves a collaborative approach, working closely with clients to understand their needs and develop customized solutions.
Does American Customer Care have client testimonials?
Yes, the company has client testimonials and case studies available on its website, showcasing its success in delivering customer care and customer experience solutions.
What certifications or partnerships does American Customer Care have?
The company has various certifications and partnerships, including AWS and Microsoft Azure certifications.
What types of projects has American Customer Care completed?
The company has completed various projects, including customer service, customer support, and customer engagement projects for businesses across various industries.
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