Country
State
Cities
The Voice of your Brand
1986
$25 - $49/hr
1000 - 9999
United States
American Customer Care specializes in providing individualized contact with your customers, including multilingual capabilities and specialized knowledge skills. We maximize your up-selling and cross-selling opportunities to make each of your programs as profitable as possible. Founded in 1986, the American Customer Care culture is rooted in the belief that exceptional performance is a function of exceptional people, exceptional tools, exceptional training, exceptional measurement, and most importantly, exceptional expectations. Our call centers are located in the heartland of America where outstanding work ethic and strong moral character comes with the territory. American Customer Care infuses state-of-the-art contact center technology into these locations, creating a powerful combination of the right talent and the right technology, which is difficult for our competitors to match. We are committed to providing you with the highest quality service at the most competitive price possible, allowing you to focus on managing your business rather than managing your vendor. At the center of every business is the customer. Servicing and retaining that customer is of the utmost importance if a business is to become or remain successful.
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225 North Main Street Bristol Hartford Connecticut United States 06010
800 267 0686
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What does American Customer Care do?
American Customer Care provides customer care and customer experience solutions to businesses across various industries.
Which services does American Customer Care offer?
The company offers customer care and customer experience solutions, including customer service, customer support, and customer engagement services.
Which industries does American Customer Care serve?
American Customer Care serves various industries, including healthcare, finance, technology, and more.
Where is American Customer Care located?
The company is located in the United States and has a global presence.
What technologies does American Customer Care specialize in?
The company specializes in cloud-based technologies, including Amazon Web Services (AWS) and Microsoft Azure.
Does American Customer Care offer dedicated developers?
Yes, the company offers dedicated developers to clients who require customized solutions.
How can clients contact American Customer Care?
Clients can contact the company through its website, phone, or email.
What makes American Customer Care different?
The company's focus on customer experience and its use of cloud-based technologies set it apart from other customer care providers.
What engagement models does American Customer Care offer?
The company offers various engagement models, including onshore, offshore, and hybrid models.
Does American Customer Care work with startups?
Yes, the company works with startups and provides customized solutions to meet their unique needs.
Does American Customer Care serve enterprise clients?
Yes, the company serves enterprise clients and provides large-scale customer care solutions.
Does American Customer Care provide maintenance and support?
Yes, the company provides ongoing maintenance and support to ensure the success of its clients' projects.
How long has American Customer Care been in business?
The company has been in business for over 20 years, providing customer care and customer experience solutions to businesses across various industries.
What is American Customer Care's development process?
The company's development process involves a collaborative approach, working closely with clients to understand their needs and develop customized solutions.
Does American Customer Care have client testimonials?
Yes, the company has client testimonials and case studies available on its website, showcasing its success in delivering customer care and customer experience solutions.
What certifications or partnerships does American Customer Care have?
The company has various certifications and partnerships, including AWS and Microsoft Azure certifications.
What types of projects has American Customer Care completed?
The company has completed various projects, including customer service, customer support, and customer engagement projects for businesses across various industries.
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