Country
State
Cities
24/7 Answering Services to Power Your Business
2003
< $25/hr
250 - 999
N/A
United States
Make your business 24/7. Power your growth every day of the year. AnswerForce provides professional and friendly call and chat answering services, virtual reception services, live chat, appointment scheduling, and more. Our team of experienced, customer-focused agents handle your calls 24/7, 365 days a year, so you can focus on growing your business.
Designed for the service industry, the app means you can keep on top of your business on the job and in the office. Integrations to workflow management and CRM systems mean your data flows seamlessly, offering you efficiency and your customers great customer service.
AnswerForce is all about people. Your calls and chats will always be answered by real people, and every month we give back 1% to causes in the community.
Explore AnswerForce office locations and service areas.
1033 SE Main Street Suite 5 Portland Oregon United States 97214
1.800.461.8535
200 Bay Street North Tower Suite 1200 Toronto Ontario United States M5J 2J2
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Explore AnswerForce's portfolio and selected projects.
Grow your business with 24/7 answering built for the service industry. You need a partner that understands your business to offer clients a good service. AnswerForce works with HVAC businesses across the country, so our receptionists understand your calls and know the information you need to be successful. With AnswerForce you get more than a traditional answering service, with all plans including: 24/7 call and chat answering (including weekends and holidays for free) Live call transfers Appointment scheduling Lead capture & qualification Customized scripting Software integrations Business phone line AnswerForce manages hundreds of thousands of calls for contractors every year. Our trained customer service representatives are flexible to your needs and work with your processes to maximize your business’s potential. Make your business 24/7 without the need for hiring more staff. Talk to our team at the show to see how our flexible plans can work for your business. How it works You work with our client account managers to build a script that matches your business processes and forward your calls. AnswerForce receptionists answer your calls, capture leads, schedule appointments, and more. You get instant notifications through the AnswerForce app, and details in your HVAC software. Read More
Financial & Payments
Not Disclosed
Ongoing
Lead capture & qualification Are you making the most of every lead? Could you be winning more jobs? New leads are the lifeblood of your growth - you need to be making the most of every opportunity, or the competition will get the job. AnswerForce receptionists are ready 24/7 to answer your calls, capture leads, and qualify new leads so your sales team can maximize their conversion. Custom scripts let you gather the information you need to know whether a lead is a good fit for your business, and the details to help your team quote faster and more accurately. How it works Your script is built with our client account managers, including the questions you need to ask new leads. AnswerForce receptionists take your calls, capturing new leads and asking your qualifying questions. You get instant notifications through the AnswerForce app, and in your HVAC software. Read More
Appointment scheduling Have the next appointment scheduled before the call is even over. More jobs, less admin. Whether a customer needs to be called back, on-site estimate planned, or a job scheduled, make sure it’s done without lots of emails back and forth. AnswerForce can get your next step scheduled on the call. Give clients the reassurance that comes with knowing what’s next, and keep control of your calendar. Customized call scripts and a two-way link to your calendar make it easy for receptionists to see your availability and for you to stay in control of your schedule. How it works You decide when you want appointments or jobs scheduled during the process and our client account managers can help sync your calendar to our scheduling software. AnswerForce receptionists will schedule next steps during calls with potential clients. You get instant notifications through the AnswerForce app, and see appointments in your calendar. At AnswerForce, we put people first. Our customers help families, businesses, and their community every day. We believe we should as well. Every month, we donate 1% to food banks across the US and Canada through the Giving Back program. No one can reach their potential if they are hungry or worried about how to put food on the table. By donating at a local level, we aim to help communities where they need it most. Read More
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What services does AnswerForce offer?
AnswerForce provides software development and consulting services, including custom software development, mobile app development, and DevOps services.
Which industries does AnswerForce serve?
AnswerForce serves various industries, including finance, healthcare, e-commerce, and more.
Where is AnswerForce located?
AnswerForce has offices in the United States, Ukraine, and Poland.
What technologies does AnswerForce specialize in?
AnswerForce specializes in technologies such as Java, .NET, Python, and more.
Does AnswerForce offer dedicated developers?
Yes, AnswerForce offers dedicated developers for long-term projects.
How can clients contact AnswerForce?
Clients can contact AnswerForce through the website's contact form or by visiting the office locations.
What makes AnswerForce different?
AnswerForce is a technology consulting firm that helps businesses achieve their goals through software development and consulting services.
What engagement models are available at AnswerForce?
AnswerForce offers various engagement models, including time and materials, fixed price, and dedicated team.
Does AnswerForce work with startups?
Yes, AnswerForce works with startups and helps them build and scale their software products.
Does AnswerForce serve enterprise clients?
Yes, AnswerForce serves enterprise clients and provides them with custom software development and consulting services.
Does AnswerForce provide maintenance and support?
Yes, AnswerForce provides maintenance and support services to ensure the smooth operation of software products.
How long has AnswerForce been in business?
AnswerForce has been in business for over 10 years.
What is the development process at AnswerForce?
AnswerForce follows a structured development process that includes discovery, design, development, testing, and deployment.
Does AnswerForce have client testimonials?
Yes, AnswerForce has client testimonials and case studies that demonstrate their expertise and success.
What certifications or partnerships does AnswerForce have?
AnswerForce has various certifications and partnerships, including AWS and Microsoft.
What types of projects has AnswerForce completed?
AnswerForce has completed various types of projects, including custom software development, mobile app development, and DevOps services.
How can I contact AnswerForce for a project?
You can contact AnswerForce through the website's contact form or by visiting the office locations.
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