About Arch

Arch is an award-winning, digital agency based in Gateshead and London, founded in 2005. Our mission is to build longstanding partnerships with brands and startups to help them develop disruptive technology into the B2B & B2C marketplace.

As a company, we’ve grown steadily over 14 years, and today we are proud to have an ever-expanding team of passionate and talented individuals, combining a wealth of knowledge and years of experience with approachability and down-to-earth guidance. Our team will work with you, taking your complex problems and giving you simple, useable solutions that get results.

Locations

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Headquarter
  • Location

    Office 3.04 Baltimore House Northumberland Northumberland United Kingdom NE8 3DF

  • Location

    +441914328092

Focus Area

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Arch's Technical Expertise

iOS - iPhone 15%
Android 15%
Enterprise Apps 15%
Web Apps 25%
Hybrid 30%

Focus Client

  • Small Business (<$100000) 60%
  • Medium Business ($100001 - $500000) 40%

Arch's Industry Expertise

  • Startups 30%
  • Healthcare & Medical 15%
  • Enterprise 15%
  • Automotive 10%
  • Business Services 10%
  • Education 10%
  • Real Estate 10%

Portfolio

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Coeliac UK

Coeliac UK has been assisting people with coeliac disease and other gluten-related illnesses to lead happier, healthier lives for more than 50 years. They achieve this by working to improve the quality of gluten-free food available in more locations, offering their community unbiased, reliable guidance and assistance, and financing important research to not only manage the effects of gluten but also uncover the causes of coeliac disease. Coeliac UK came to Arch looking to create a unified app experience to replace their existing offering, which at the time consisted of two apps with distinct functionality. Additionally, the development of the new application had to take place under a strict development timeline in order to meet the timeframes set for the retirement of their app offering. Owing to the existence of the applications prior to speaking with us, Coeliac UK had a strong sense of what they wanted to achieve through the introduction of the new app, and which functionality would be core to fulfilling their goals.    In order to achieve the tight deadline, whilst also delivering an initial product that would allow Coeliac UK to achieve their goals effectively, we began by working through our discovery process, with which we were able to determine the most effective order for the release of features most essential to their user base. This saw us also consulting with Coeliac UK on how best to improve features, as well as mapping out a number of new feature sets. From this point, we were able to determine an extended development programme that included multiple release phases, with the first launching on time for their requirements, and subsequent releases of less essential features into 2023. All of these phases were planned as part of the initial discovery processes so Coeliac UK had a comprehensive understanding of the timelines associated with a full-scope development.  The app backend connects to a sophisticated network of API’s, facilitating functionality from the previously unified apps, into a singular product. Through connection to FoodMaestro, the app is able to call on and deliver product information on hundreds of thousands of packaged foods, which is accessible via a barcode scanner built into the application. This functionality forms one core offering of the application in its current state, which previously required its own individual app.  In addition to this, the app utilises an API that applies geolocation data in the pursuit of surfacing relevant information on nearby restaurants that have a strong gluten-free offering, allowing users to make intuitive decisions about where they would like to eat. Layered on top of this functionality is the ability to surface restaurants based on cuisine, food types, and distance from current, or expected location. In addition, a core offering of another app which Coeliac UK used to offer has now been brought under a singular digital product. Once the user has identified at a high level the restaurant they’d like to visit, quantitative and qualitative ratings are provided as part of a restaurant overview page, which highlights key contact information, a ‘best for’ section, gluten ratings, and descriptions of items offered.  The app also functions as a centralised place for Coeliac UK to engage with their audience, by hosting rich media, links to various services offered by Coeliac UK and the ability for users to create personalised accounts and sign up for premium features. Read More

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Industry

Startups

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Budget

Not Disclosed

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Timeline

30 weeks

Coeliac UK

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