Country
State
Cities
Solutions We Provide
1999
$50 - $99/hr
10000+
Spain
Atento is the largest provider of customer relationship management and business process outsourcing (CRM BPO) services in Latin America, and among the top five providers worldwide, based on revenues. Atento is also a leading provider of nearshoring CRM/BPO services to companies that carry out their activities in the United States. Since 1999, the company has developed its business model in 13 countries where it employs 150,000 people. Atento has over 400 clients to whom it offers a wide range of CRM/BPO services through multiple channels. Atento's clients are mostly leading multinational corporations in sectors such as telecommunications, banking and financial services, health, retail and public administrations, among others. Atento´s shares trade under the symbol ATTO on the New York Stock Exchange (NYSE). In 2016, Atento was named one of the World´s 25 Best Multinational Workplaces by Great Place to Work® for a fourth consecutive year.
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Santiago de Compostela 94 Madrid Madrid Spain 28035
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What services does Atento offer?
Atento provides a range of services, including customer experience, digital transformation, and business process outsourcing.
Which industries does Atento serve?
Atento serves various industries, including banking and financial services, healthcare, and retail.
What technologies does Atento specialize in?
Atento specializes in technologies such as cloud, artificial intelligence, and data analytics.
Does Atento offer dedicated developers?
Yes, Atento offers dedicated developers to support clients' specific needs.
How can clients contact Atento?
Clients can contact Atento through the company's website or by visiting one of its locations worldwide.
Where is Atento located?
Atento has a global presence with locations in over 20 countries.
What makes Atento different?
Atento's global presence, expertise in emerging technologies, and commitment to customer experience set it apart.
What engagement models does Atento offer?
Atento offers various engagement models, including onshore, nearshore, and offshore delivery.
Does Atento work with startups?
Yes, Atento works with startups to help them scale and grow.
Does Atento serve enterprise clients?
Yes, Atento serves large enterprise clients with complex needs.
Does Atento provide maintenance and support?
Yes, Atento provides ongoing maintenance and support to ensure clients' systems run smoothly.
How long has Atento been in business?
Atento has over 25 years of experience in delivering customer experience solutions.
What is Atento's development process?
Atento's development process involves collaboration, agile methodologies, and a focus on quality and delivery.
Does Atento have client testimonials?
Yes, Atento has numerous client testimonials and case studies available on its website.
What certifications or partnerships does Atento have?
Atento has various certifications and partnerships, including ISO 27001 and AWS.
What types of projects has Atento completed?
Atento has completed a wide range of projects, including customer experience transformations and digital solutions.
How can I contact Atento for a project?
You can contact Atento through the company's website or by visiting one of its locations worldwide to discuss your project needs.
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