Overview About C3i Solutions

C3i Solutions, an HCL Technologies company, is a multi-channel customer engagement services provider, specializing in global, high-touch consumer, patient, and end-user management. For the past 35 years, our unique, multi-channel approach and experience in highly regulated industries have made us the partner-of-choice for some of the world’s most trusted brands. With a strategic focus on innovation, we excel at protecting our clients’ brands, while maximizing productivity and cost efficiency.

Locations

Headquarter

Focus Area

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C3i Solutions's Technical Expertise

Customer Service 20%
Technical Support 20%
Chat Services 20%
Email Support 20%
Call Center Services 20%

Focus Client

  • Small Business (<$100000) 60%
  • Medium Business ($100001 - $500000) 20%
  • Large Business (>$500000) 20%

C3i Solutions's Industry Expertise

  • Consumer Products 17%
  • Government 17%
  • Healthcare & Medical 17%
  • Information Technology 17%
  • Advertising & Marketing 16%
  • Other Industries 16%

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