Overview

Call Management is a Contact centre that provides Business Outsourcing solutions to multinational companies and SME’s mainly concentrating in Ireland and UK.Call Management supply quality services to improve the relationship between enterprises and customer all our services are in the CRM sector.Our Contact centre can provide different services to research customer satisfaction, manage queries, find solutions, increase sales and support other business needs.Call Management was proudly recognised and certified by the National Standards Authority of Ireland, NSAI, to a world quality management standard. Independently audited for the ISO 9001:2008 mark in October 2010.We are fully compliant with Data Protection Acts of 1988, 2003 and 2010.

Locations

Headquarter
  • Location

    Unit 1G The Atrium Building Blackpool Retail Park Blackpool Cork Cork Ireland 3474442

  • Location

    +353 1 2477814

Focus Area

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Focus Service

Focus Client

  • Small Business (<$100000) 70%
  • Medium Business ($100001 - $500000) 30%

Focus Industry

  • Advertising & Marketing 10%
  • Business Services 10%
  • Consumer Products 10%
  • Government 10%
  • Healthcare & Medical 10%
  • Information Technology 10%
  • Telecommunication 10%
  • Legal & Compliance 10%
  • Manufacturing 10%
  • Utilities 10%

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