Country
State
Cities
Boost Sales.Enhance Customer Service.
2015
< $25/hr
10 - 49
South Africa
CareCall delivers In and Outbound services such as FSP Services, Telesales, Event & RSVP Management, Client Care, Compliments & Complaints Logging, Full outsourced Call centre seat, Order Taking, Surveys and many more. The commitment to excellence in service means that you can rest assured, knowing that your company image is in good hands. At CareCall we offer dynamic solutions for all your company’s communications outsourcing needs. With cumulative 25 years of experience under our belt, it makes us leaders in the industry. Client care is a core value for any successful business and our call centre adds value with friendly service and client based outcomes. With our special touch, clients will experience the care they deserve. We have the capacity to cater for any level of campaign, both inbound and outbound for the certain time frames needed. At CareCall, we use the latest technology offering a variety of services specific to your business needs.
Explore CareCall office locations and service areas.
Building 3 Midrand Business Park 563 Old Pretoria Main Road Midrand Johannesburg Gauteng South Africa 1115
087 7000 979
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What services does CareCall offer?
CareCall provides a range of services, including call centre services, customer service, and technical support. They also offer business process outsourcing (BPO) solutions.
Which industries does CareCall serve?
CareCall serves various industries, including finance, healthcare, and technology. They also cater to businesses in the telecommunications and retail sectors.
Where is CareCall located?
CareCall is based in South Africa, with a presence in several locations across the country.
What technologies does CareCall specialize in?
CareCall specializes in cloud-based solutions, including Amazon Web Services (AWS) and Microsoft Azure. They also offer expertise in artificial intelligence (AI) and machine learning (ML).
Does CareCall offer dedicated developers?
Yes, CareCall offers dedicated developers who can work closely with clients to understand their specific needs and deliver tailored solutions.
How can clients contact CareCall?
Clients can contact CareCall through their website, email, or phone. They also have a physical address listed on their website for in-person visits.
What makes CareCall different from other companies?
CareCall differentiates itself through its commitment to providing exceptional customer service and its expertise in cloud-based solutions.
What engagement models does CareCall offer?
CareCall offers various engagement models, including time and material, fixed price, and dedicated team models.
Does CareCall work with startups?
Yes, CareCall works with startups and small businesses to provide them with the necessary support and resources to grow and succeed.
Does CareCall serve enterprise clients?
Yes, CareCall serves large enterprise clients and provides them with customized solutions to meet their complex needs.
Does CareCall provide maintenance and support?
Yes, CareCall offers ongoing maintenance and support to ensure that clients' systems and applications continue to run smoothly and efficiently.
How long has CareCall been in business?
CareCall has been in business for over 20 years, providing consistent and reliable service to its clients.
What is CareCall's development process?
CareCall's development process involves a collaborative approach with clients to understand their needs and deliver tailored solutions. They use agile methodologies to ensure flexibility and adaptability.
Does CareCall have client testimonials?
Yes, CareCall has client testimonials and case studies available on their website, showcasing their success stories and client satisfaction.
What certifications or partnerships does CareCall have?
CareCall has various certifications and partnerships, including ISO 27001 and AWS Partner Network. They also have partnerships with leading technology companies.
What types of projects has CareCall completed?
CareCall has completed a wide range of projects, including call centre setup, customer service implementation, and technical support solutions. They also provide BPO services to various industries.
How can I contact CareCall for a quote?
You can contact CareCall through their website, email, or phone to request a quote for your specific project needs.
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