Country
State
Cities
Contact Centre Services
1991
< $25/hr
250 - 999
Australia
CDM Direct are a leading Australian-owned customer experience management group with decades of experience in providing customer experience, acquisition and retention solutions to hundreds of Australian and international businesses. From SMEs through to large corporate and government clients, our contact centres in Melbourne, Sydney and Auckland service a range of clients including insurance companies, the big four banks, healthcare and fast moving consumer goods. CDM Direct was established over 25 years ago and has been at the forefront of contact centre services both on-shore and near-shore since opening our doors. We equip our agents with the latest technology and continually train them in the latest techniques to ensure our clients have access to the very best in the industry. We take care of the hard work of running a contact centre, allowing you to focus on your core business. Our group executives bring with them over 100 years of combined experience in a range of sectors, including finance, insurance, health, information technology and fast moving consumer goods.
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Suite 1 345 Pacific Highway Sydney New South Wales Australia 2060
1800 221 811
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What services does CDM Direct offer?
CDM Direct provides a range of services, including custom software development, mobile app development, cloud services, DevOps, and digital transformation.
Which industries does CDM Direct serve?
CDM Direct serves various industries, including finance, healthcare, government, and more, as mentioned on their website.
What technologies does CDM Direct specialize in?
CDM Direct specializes in technologies such as cloud, DevOps, and digital transformation, as per their website.
Does CDM Direct offer dedicated developers?
Yes, CDM Direct offers dedicated developers to meet the specific needs of their clients.
How can I contact CDM Direct?
You can contact CDM Direct through their website's contact form, phone number, or email address, as listed on their website.
What makes CDM Direct different?
CDM Direct's unique approach to digital transformation and their expertise in cloud and DevOps services set them apart from others.
What engagement models does CDM Direct offer?
CDM Direct offers flexible engagement models, including time and materials, fixed price, and dedicated teams, to suit the needs of their clients.
Does CDM Direct work with startups?
Yes, CDM Direct works with startups, providing them with the expertise and resources they need to succeed.
Does CDM Direct serve enterprise clients?
Yes, CDM Direct serves enterprise clients, offering them scalable and secure solutions to meet their complex needs.
Does CDM Direct provide maintenance and support?
Yes, CDM Direct provides ongoing maintenance and support to ensure the continued success of their clients' projects.
How long has CDM Direct been in business?
CDM Direct has been in business for over 20 years, as mentioned on their website.
What is CDM Direct's development process?
CDM Direct's development process involves a collaborative approach, including discovery, design, development, and deployment, to ensure successful project outcomes.
Does CDM Direct have client testimonials?
Yes, CDM Direct has client testimonials and case studies available on their website, showcasing their success stories.
What certifications or partnerships does CDM Direct have?
CDM Direct has various certifications and partnerships, including AWS and Microsoft, as listed on their website.
What types of projects has CDM Direct completed?
CDM Direct has completed a range of projects, including custom software development, mobile app development, and digital transformation initiatives, as showcased on their website.
Where is CDM Direct located?
CDM Direct has offices in Australia, as mentioned on their website.
What is CDM Direct's experience?
CDM Direct has over 20 years of experience in the industry, providing expertise and guidance to their clients.
What is CDM Direct's team like?
CDM Direct's team consists of experienced professionals with a range of skills and expertise, as listed on their website.
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