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<p>Cinq is a nearshore agile custom software development company that helps clients accelerate digital business growth.</p><p>With three decades of experience, including almost 15 years in agile methods, we have a unique combination of digital strategy and technology, agile approach, and experience that enables the faster delivery of better digital solutions. </p><p>We believe in truly partnering with our clients to understand their needs and their end customers’ needs. That’s why we only hire top talent with the passion and depth and breadth of expertise to help our clients succeed.</p><p>Based in Brazil, our passionate team of top talent helps our clients deliver better digital solutions faster. Our team has excellent English communication skills and collaborates in your time zone for smoother, faster project delivery.</p><p>Contact Cinq. You’ll deliver better digital solutions faster by working with a trusted nearshore partner who offers increased collaboration with top talent and is committed to your success.</p>
$50 - $99/hr
1000 - 9999
Brazil
Cinq is a nearshore agile custom software development company that helps clients accelerate digital business growth.With three decades of experience, including almost 15 years in agile methods, we have a unique combination of digital strategy and technology, agile approach, and experience that enables the faster delivery of better digital solutions. We believe in truly partnering with our clients to understand their needs and their end customers’ needs. That’s why we only hire top talent with the passion and depth and breadth of expertise to help our clients succeed.Based in Brazil, our passionate team of top talent helps our clients deliver better digital solutions faster. Our team has excellent English communication skills and collaborates in your time zone for smoother, faster project delivery.Contact Cinq. You’ll deliver better digital solutions faster by working with a trusted...
Av. Sete de Setembro 2451 - 4º andar Rebouças Curitiba Paraná Brazil 80230010
55-41-3091-2900
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Travelex collaborates with Cinq to consolidate their digital operations in Brazil Travelex, a global leader in money transfer and payment solutions, operates under the name Confidence in Brazil, where they are the largest currency exchange provider. As Brazilians increasingly adopted digital channels for banking, Confidence needed a go-to-market strategy to match this pace. At the heart of this multifaceted rollout was the implementation of integrated on-line platforms (e.g. e-commerce, mobile sites, and applications) where respective off-line infrastructures were already in use. To align their products with new potential clients, an in-depth market analysis was performed along with the creation of buyer personas. The results were used as the foundation to completely rebuild their online services from the ground up. They built a new site for the foreign exchange bank with a new internet banking platform and a new e-commerce website for the insurance brokerage. These new platforms centered on a more user-friendly, intuitive navigation, as well as new mobile applications for iOS and Android. Cinq dedicated a large squad of about 30 developers to work exclusively with Confidence’s internal development team. Functionality Today, Travelex operates 120 physical stores throughout Brazil under the Confidence brand name. These stores, together with digital channels, are making the company’s services more modern and agile. Consumers can now purchase foreign currencies online, and either pick the currency up at a physical store or have it delivered directly to their home. Digitally, the app enables users to get real-time quotes in more than 20 foreign currencies. With new customized alerts, users can track fluctuations of various currencies. With the new app, clients can check account balances and refill prepaid international currency cards — a convenient and secure feature for those traveling abroad. Another new feature, the ability to both send and receive remittances, brought Travelex’s Xpress Money service to Brazil for the first time. To ensure the security of personal data and customer privacy, cryptography and other techniques are used when confidential information is transmitted, in addition to Travelex’s core security infrastructure. “Whatever a client can currently do in our physical stores can now also be done through our online channels,” Pelanda explained. “The only thing that can’t be done via our application or website is the purchase of consumers’ currency which means that they can’t sell the foreign currency left over from a trip. But this function is still part of our plans.” Travelex’s roadmap is rich with new projects, including digital products for banks and exchange customers, which Cinq will participate in. “Cinq has helped us on two key fronts: mature our digital channels faster and add a dynamic element to our projects,” Pelanda continued. A long-standing partnership Travelex and Cinq have been working side-by-side since 2009 when Cinq built the brokerage and banking firms’ back-office systems for their headquarters and retail locations. The new core systems enabled operational control of these sites as well as other departments, such as finance, logistics, card control, and more. All systems were seamlessly integrated with Brazil’s Central Bank and other online systems, such as SWIFT (Society for Worldwide Interbank Financial Telecommunication) and SPB (Brazilian Payments System). “Given that Cinq had already helped us on our core system, they possess a significant understanding of our business, which of course, helped us greatly while working on the digital projects,” Pelanda said. “As a result, we dramatically shortened our time to market, which is of vital importance in the digital business environment. Plus, the quality of Cinq’s services is second to none.” For their part, Cinq came away with a deep understanding of finance, currency exchange, international remittance gateways, and the overall ecosystem. Results: New site and e-commerce platform for the brokerage company; Increased scalability to accommodate microservices; New native mobile applications, loaded with new features and with the long-term goal of establishing a base for future evolution; Integration with pre-existing back-office system; Rapid digital adoption rate (four times larger) and; Apps registered more than 60,000 unique users per month.
McDonalds’ Restaurants Increase Efficiency and Reduce Waste With New Inventory SystemArcos Dorados, the McDonald’s restaurant franchise chain in Latin America, needed a better way to manage and control inventory. The company turned to Cinq to develop Digital Inventory a controllable inventory module to control receivables and reduce waste.Arcos Dorados runs the largest McDonald’s franchise in the world, and its goal was to modernize modules of the large system that controls inventory at each McDonald’s restaurant. The company wanted to detect accurately everything that enters and leaves the store, reducing losses and waste.Arcos Dorados chose Cinq for its expertise in developing quality tailor-made solutions. Cinq conceived and developed the first phase of the project in three months, a short time for a project of this magnitude.The project started with the Design Sprint, where we sought to understand issues, map needs, and define indicators through the analysis of previous inventory processes.“Our first step was to promote a Design Sprint, which lasted 12 days. We gathered the companies that would participate in the project, the strategic areas that would be impacted, and we conducted several interviews,” said Danilo Pinheiro, project manager. “We defined all the points and prioritized them to reach the goal.”75% Reduction in Time Required to Inventory a Restaurant100% Mobile and Digital SolutionAfter the Design Sprint, Cinq had about two months to execute the first phase of the project, which included deploying a test version into production. The company’s value proposition was to innovate to deliver a quality Minimum Viable Product (MVP) within the agreed time.Success TestsThe Digital Inventory implementation took place in a pilot restaurant south of São Paulo. The solution is mobile and 100% digital, to bring more mobility to the operators responsible for the restaurant’s inventory. It eliminates paperwork, gives operators more control, and reduces human errors.Cinq used the Progressive Web App (PWA) technology to develop the solution because it mixes features offered by the most modern browsers with the benefits of the mobile experience.“The great advantage of using PWA is that it runs on a browser,” explained Pinheiro. “Thus, the application works on any operating system and brings gains in delivery and development. During the Design Sprint, we concluded that it would be the best way to leverage the product and generate value faster.”This made it easier to make the Digital Inventory available in the pilot unit. Tablets access the solution via a shortcut icon to a web address. The experience is very close to that of an app.New Phase and ResultsCinq is incorporating more features in the digital Inventory, and the system will be implemented in McDonalds’ restaurants around Brazil chosen by Arcos Dorados.The Solutions team from Arcos Dorados has been working closely together with Cinq to develop the app’s enhancements.About the Arcos DoradosArcos Dorados is the largest McDonald’s franchise in the world, both in total system sales and in the number of restaurants. The Company is the largest fast-food service chain in Latin America and the Caribbean, with exclusive rights to own, operate, and grant franchises for McDonald’s restaurants in 20 countries and territories, including Argentina, Aruba, Brazil, Chile, Colombia, Costa Rica, Curaçao, Ecuador, French Guiana, Guadeloupe, Martinique, Mexico, Panama, Peru, Puerto Rico, St. Croix, St. Thomas, Trinidad & Tobago, Uruguay, and Venezuela.Directly or through franchises, the Company operates more than 2,062 McDonald’s restaurants in the region, with more than 95,000 employees serving approximately 4.3 million customers every day. Recognized as one of the best companies to work for, Arcos Dorados is listed on the New York Stock Exchange (NYSE: ARCO).
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