Country
State
Cities
A service center that generates and receives calls
2009
$25 - $49/hr
10 - 49
Colombia
Contact Center Group, is a service center that generates and receives calls attending to requests, requirements, complaints from customers of various companies, with the integration of contact means such as Web, SMS, Telephone, Chat. It is an information management center that allows interaction with customers of different companies, strengthening relationships with customers and consumers. It is a fundamental point of support for small, medium and large companies in Colombia and abroad.
Explore Contact Center Group office locations and service areas.
Calle 161a No. 21 - 16 Bogota Cundinamarca CO Bogota Bogota Colombia #21-16
(57 1) 742 93 86
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What services does Contact Center Group offer?
Contact Center Group provides a range of services including contact center solutions, customer experience, and business process outsourcing.
Which industries does Contact Center Group serve?
The company serves various industries including healthcare, finance, and technology.
Where is Contact Center Group located?
Contact Center Group has locations in the Americas, Europe, and Asia Pacific.
What technologies does Contact Center Group specialize in?
The company specializes in cloud-based contact center solutions, artificial intelligence, and automation.
Does Contact Center Group offer dedicated developers?
Yes, the company offers dedicated developers for clients' specific needs.
How can I contact Contact Center Group?
You can contact the company through their website, phone, or email.
What makes Contact Center Group different?
The company's expertise in cloud-based contact center solutions and commitment to customer experience sets it apart.
What engagement models does Contact Center Group offer?
The company offers various engagement models including onshore, offshore, and nearshore.
Does Contact Center Group work with startups?
Yes, the company works with startups and provides customized solutions to meet their needs.
Does Contact Center Group serve enterprise clients?
Yes, the company serves enterprise clients and provides scalable solutions to meet their needs.
Does Contact Center Group provide maintenance and support?
Yes, the company provides maintenance and support services to ensure clients' systems run smoothly.
How long has Contact Center Group been in business?
The company has been in business for over 20 years.
What is Contact Center Group's development process?
The company follows a structured development process that includes requirements gathering, design, development, testing, and deployment.
Does Contact Center Group have client testimonials?
Yes, the company has client testimonials and case studies that demonstrate their expertise and success.
What certifications or partnerships does Contact Center Group have?
The company has various certifications and partnerships including ISO 27001 and ITIL.
What types of projects has Contact Center Group completed?
The company has completed various projects including contact center implementation, customer experience transformation, and business process outsourcing.
How can I find out more about Contact Center Group's services and solutions?
You can visit the company's website, contact them directly, or request a consultation to learn more.
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