About Content Workshop

We help small and overworked marketing teams in transformative industries use brand storytelling to reach business goals. We’re an eclectic group of artists, professors, entrepreneurs, and marketers with creative and curious minds. We choose our partners carefully. We don’t work with people we don’t trust, but we’ll lasso the moon for those we do.
We like to say that we take storytelling seriously and have the student loan debt to prove it. Our team members have advanced degrees in English, Creative Writing, Literature, and more. 
Our specialty is explaining complex solutions concisely to an educated audience. 

Locations

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Headquarter
  • Location

    600 Cleveland Street Clearwater Florida United States 33755

Focus Area

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Content Workshop's Technical Expertise

Website 100%

Focus Client

  • Small Business (<$100000) 10%
  • Medium Business ($100001 - $500000) 40%
  • Large Business (>$500000) 50%

Content Workshop's Industry Expertise

  • Information Technology 70%
  • Manufacturing 20%
  • Healthcare & Medical 10%

Portfolio

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Sera

Overview: Sera Systems, founded by Billy Stevens, is a Field Service Management software company. Sera’s platform was designed to help small- to medium-sized HVAC, electrical, plumbing, and other home service businesses reduce the chaos of their day-to-day business operations, allowing them to focus on high-value work and increase their bottom line. To demonstrate the value they bring to their customers, Sera knew they needed to clarify their messaging to highlight their key differentiators. Problem: Sera came to Content Workshop in 2023 with the challenge of elevating their current messaging to better encapsulate their unique value propositions amongst other field service management platforms. Sera found themselves sandwiched between two competitors who are either overpriced and over-complicated or too simple to truly serve customers’ business needs, so their messaging needed to illustrate why they were the Goldilocks solution for most field service businesses. Their biggest challenge to achieve this was translating all of their key differentiators and values into succinct messaging that makes it clear to their customers why Sera is the right solution for their business woes while also resonating with their wide variety of clientele. Outside of establishing clear external brand messaging, Sera also wanted to craft internal messaging to align across their marketing and sales teams about how they talk about the unique ways that Sera serves their customers.  This messaging needed to reflect the mission and vision of their founder while also demonstrating the company's goals for the future. Solution: In response to their need for a brand story that sets them apart from their competitors, our team leveraged the power of their founder’s unique experiences and visions with input from other key stakeholders across the company to build messaging that would resonate across their internal team as well as their key industries. We initiated this process by exploring the founder’s story of building the business, extracting insights that told the larger brand story, and interviewing other team members to ensure that story aligns with the culture and vision of the rest of the team. Our approach included the development of Mission, Vision, and Values (MVV), detailed personas representing the business apparatus of their clients, clear values to align their team, and succinct and impactful taglines for each of their core industries. Read More

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Industry

Information Technology

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Budget

Not Disclosed

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Timeline

Weeks

Sera

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