Country
State
Cities
Making Great Experiences Happen
2001
$50 - $99/hr
10000+
United States
Convergys is the world leader in customer experience outsourcing. We infuse innovation, insights, and operational excellence to make every experience great for your customers and your business.
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201 East Fourth Street Cincinnati Ohio United States 45202
513-723-7000
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Convergys exceptional IT Services services give clients a considerable advantage over the competition.
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What does Convergys do?
Convergys is a global leader in customer management, providing a range of services to help businesses deliver exceptional customer experiences.
What services does Convergys offer?
Convergys offers a variety of services, including customer management, sales, and technical support, as well as consulting and analytics.
Which industries does Convergys serve?
Convergys serves a range of industries, including telecommunications, financial services, healthcare, and retail.
Where is Convergys located?
Convergys has operations in over 30 countries around the world, with major locations in the Americas, Europe, and Asia.
What technologies does Convergys specialize in?
Convergys has expertise in a range of technologies, including cloud, AI, and data analytics.
Does Convergys offer dedicated developers?
Yes, Convergys offers dedicated development teams that can be tailored to meet the specific needs of each client.
How can I contact Convergys?
You can contact Convergys through their website, by phone, or by email.
What makes Convergys different?
Convergys combines human expertise with technology to deliver personalized customer experiences.
What engagement models does Convergys offer?
Convergys offers a range of engagement models, including onshore, offshore, and nearshore options.
Does Convergys work with startups?
Yes, Convergys has experience working with startups and can provide tailored solutions to meet their unique needs.
Does Convergys serve enterprise clients?
Yes, Convergys has a proven track record of delivering large-scale customer management solutions to enterprise clients.
Does Convergys provide maintenance and support?
Yes, Convergys offers ongoing maintenance and support to ensure that client solutions continue to meet their evolving needs.
How long has Convergys been in business?
Convergys has been in business for over 30 years, with a proven track record of delivering customer management solutions.
What is Convergys' development process?
Convergys uses a collaborative development process that involves working closely with clients to understand their needs and deliver tailored solutions.
Does Convergys have client testimonials?
Yes, Convergys has a number of client testimonials and case studies that demonstrate the value of their customer management solutions.
What certifications or partnerships does Convergys have?
Convergys has a number of certifications and partnerships, including ISO 27001 and SOC 2 compliance.
What types of projects has Convergys completed?
Convergys has completed a wide range of projects, including customer service, sales, and technical support initiatives.
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