Overview About Crc

With our 24/7/365 contact center and alarm monitoring central station, CRC has merged the benefits of personalized service with the efficiencies provided by technologically advanced computer and telephony systems. At CRC, we pride ourselves on Focusing on the Human Side of Technology®.rnrnFocusing on the Human Side of Technology means more than having live agents answer the phone. At CRC, it’s about finding ways to share our 24/7 call and alarm handling as well as dispatch technologies with those who need it most. For over 25 years, utilities have turned to CRC to help them turn staffing challenges into seamless solutions. 

Locations

Headquarter

Focus Area

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Crc's Technical Expertise

Customer Service 20%
Call Center Services 80%

Focus Client

  • Small Business (<$100000) 70%
  • Medium Business ($100001 - $500000) 30%

Crc's Industry Expertise

  • Business Services 10%
  • Financial & Payments 10%
  • Government 10%
  • Healthcare & Medical 10%
  • Legal & Compliance 10%
  • Manufacturing 10%
  • Real Estate 10%
  • Transportation & Logistics 10%
  • Ecommerce 10%
  • Startups 10%

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