About Customer Care Bg Ltd.

Welcome to Customer Care BG Ltd.

We are a cloud-based multilingual contact center and BPO provider headquartered in Sofia, Bulgaria. We support customers through social media, live chat, e-mail and phone in more than 16 languages spoken across the EMEA markets and the Americas.

Four levels of security at different levels of our network (both physical and virtual) and the fact that our employees are geographically spread means that we are a safer, better protected partner.

Locations

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Headquarter
  • Location

    11 Magnaurska shkola Str. fl. 5 Sofia Sofia Bulgaria 1784

Focus Area

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Customer Care Bg Ltd.'s Technical Expertise

Customer Service 25%
Telemarketing 25%
Technical Support 25%
Back Office Services 25%

Focus Client

  • Small Business (<$100000) 70%
  • Medium Business ($100001 - $500000) 30%

Customer Care Bg Ltd.'s Industry Expertise

  • Business Services 10%
  • Healthcare & Medical 10%
  • Information Technology 10%
  • Telecommunication 10%
  • Media 10%
  • Ecommerce 10%
  • Travel & Lifestyle 10%
  • Banking 10%
  • Insurance 10%
  • Industrial 10%

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