Country
State
Cities
Empowers it clients make better business decisions
1997
< $25/hr
250 - 999
United States
A privately held company founded in 1997, Customer Direct has been developing and enhancing Customer Interaction Software and Contact Center Services for over 20 years Headquartered in St. Ann, Missouri, our team of 350+ provides Customer Care Solutions, Outsourced Business Processes, Powerful Business Intelligence and Communication Technology Consulting. Our centralized location and onshore workforce ensures that we can serve North American customers in a familiar, comforting, and empathetic way. Supporting multiple industries around the globe, Customer Direct’s Contact Center service offering provides both human resource staffing and telecommunications system capabilities. Our operational infrastructure combines facilities in St. Louis, MO and Queretaro, Mexico, along with a robust Work-at-Home program that employs Agents across the Midwest. Customer Direct’s highly trained agents provide 24x7x365 Phone, Email, Chat, Mail, and Social Media interaction support. Each workflow and interaction is specifically and uniquely tailored around the needs of our clients. Our distinct experience, attention to detail, desire to serve, and ability to scale make Customer Direct an excellent partner for any business that handles large volumes of customer interactions and wants to do so with greater quality, efficiency, and options for its customers.
Explore Customer Direct office locations and service areas.
500 NORTHWEST PLAZA SUITE 1100 St. Louis Missouri United States 63074
800-332-3756
Browse, Compare, Shortlist, and Hire your ideal business partner with ease.
No Portfolios Found yet...
Read Customer Direct reviews, client feedback, ratings, and experiences to learn more about the company's services and performance.
No reviews submitted yet...
What services does Customer Direct offer?
Customer Direct provides custom software development, digital transformation, and IT consulting services to help businesses achieve their goals.
Which industries does Customer Direct serve?
Customer Direct serves various industries, including finance, healthcare, and retail, among others.
What technologies does Customer Direct specialize in?
Customer Direct specializes in technologies such as cloud computing, artificial intelligence, and data analytics.
Does Customer Direct offer dedicated developers?
Yes, Customer Direct offers dedicated developers to help clients achieve their business goals.
How can clients contact Customer Direct?
Clients can contact Customer Direct through their website, email, or phone.
What makes Customer Direct different?
Customer Direct's unique approach to software development and digital transformation sets them apart from other companies.
What engagement models are available at Customer Direct?
Customer Direct offers various engagement models, including time and materials, fixed price, and dedicated team.
Does Customer Direct work with startups?
Yes, Customer Direct works with startups to help them achieve their business goals.
Does Customer Direct serve enterprise clients?
Yes, Customer Direct serves enterprise clients with their complex business needs.
Does Customer Direct provide maintenance and support?
Yes, Customer Direct provides maintenance and support to ensure the success of their clients' projects.
How long has Customer Direct been in business?
Customer Direct has been in business for over 20 years, with a proven track record of success.
What is the development process at Customer Direct?
Customer Direct's development process involves a collaborative approach with their clients to ensure the delivery of high-quality solutions.
Does Customer Direct have client testimonials?
Yes, Customer Direct has client testimonials that showcase their success stories.
What certifications or partnerships does Customer Direct have?
Customer Direct has various certifications and partnerships with leading technology companies.
What types of projects has Customer Direct completed?
Customer Direct has completed various types of projects, including custom software development, digital transformation, and IT consulting.
Where is Customer Direct located?
Customer Direct has locations in various cities around the world.
Do you own or represent this business? Enter your business email to claim your TopITFirms profile.
You have successfully submit request your claim
Ask About Customer Direct
Usually replies instantly
zip, pdf, png, jpg
Thank you for submitting your inquiry, we will get in touch with you soon.