Cybranex

URMI - Sales Assistant

URMI is an advanced, AI-driven multilingual voice assistant designed to transform customer interactions across industries. With seamless integration into your existing CRM (such as Zoho, HubSpot, or Jira), URMI enables contextual, human like conversations using cutting edge natural language processing (NLP) and machine learning (ML). Key highlights include: Multilingual, Context Aware Engagement Automatically detects and switches between languages mid-conversation, ensuring no communication barriers. Handles both inbound and outbound campaigns—making bulk calls, surveys, and follow-ups efficiently. Branded & Configurable Voice Persona Customize URMI’s tone, avatar, and conversational style to align with your brand values and campaign objectives. Tailor AI models for industry-specific use cases (e.g., healthcare, finance, e-commerce, travel). Full CRM & Enterprise Integration Out-of-the-box connectors with popular CRMs and ERPs, enabling sync of call logs, transcripts, and outcomes directly into your systems. Supports automation workflows like appointment booking, secure payments, and data entry assistance. Real-Time Dashboard & Insights Monitor performance using URMI’s intuitive dashboard—track live call stats, conversion data, sentiment trends, and more. Use analytics to calibrate campaigns and measure impact against business metrics. Scalable & Cost Effective Easily handles from tens to tens of thousands of interactions daily, maintaining 95 %+ conversation accuracy. Enterprises report up to 60 % reduction in operational costs and a 40 % improvement in customer satisfaction. Flexible Deployment & Support Adaptable plans fit organizations of all sizes, from SMEs to large enterprises. 24/7 availability ensures continuous engagement without downtime.