Country
State
Cities
Our mission is to create the best omnichannel
2005
NA
50 - 249
Czech Republic
Daktela is all-in-one contact center solution perfectly suited for small and mid-size businesses. We connect phone, email, sms, webchat and social through one tool to enhance omnichannel customer experience.Our cloud-based contact center software helps businesses care better, sell more and manage operations better. Daktela provides all your communication with customers in one application.
Explore Daktela office locations and service areas.
Pod Krejcárkem 975 Prague Praha Czech Republic 130 00
420226211245
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What does Daktela do?
Daktela is a cloud-based customer experience platform that helps businesses streamline their customer interactions and improve their overall customer experience.
Which services does Daktela offer?
Daktela offers a range of services, including contact center software, customer experience platform, and business process outsourcing.
Which industries does Daktela serve?
Daktela serves various industries, including finance, healthcare, retail, and telecommunications.
Where is Daktela located?
Daktela has offices in the Czech Republic, the UK, and the US, with a global presence through its partners and clients.
What technologies does Daktela specialize in?
Daktela specializes in cloud-based technologies, including cloud contact center software and customer experience platforms.
Does Daktela offer dedicated developers?
Yes, Daktela offers dedicated developers who can work closely with clients to understand their specific needs and deliver tailored solutions.
How can clients contact Daktela?
Clients can contact Daktela through its website, phone, or email, with multiple contact options available depending on the region.
What makes Daktela different?
Daktela's cloud-based platform and flexible engagement models set it apart from traditional contact center providers.
What engagement models are available with Daktela?
Daktela offers a range of engagement models, including dedicated teams, shared teams, and project-based models.
Does Daktela work with startups?
Yes, Daktela has experience working with startups and can provide tailored solutions to meet their unique needs.
Does Daktela serve enterprise clients?
Yes, Daktela has experience serving large enterprise clients and can provide scalable solutions to meet their needs.
Does Daktela provide maintenance and support?
Yes, Daktela provides ongoing maintenance and support to ensure its clients' systems are always up and running smoothly.
How long has Daktela been in business?
Daktela has been in business for over 10 years, with a proven track record of delivering successful customer experience solutions.
What is Daktela's development process?
Daktela's development process involves close collaboration with clients to understand their needs, followed by a tailored solution development and implementation.
Does Daktela have client testimonials?
Yes, Daktela has numerous client testimonials and case studies available on its website, showcasing its success in delivering customer experience solutions.
What certifications or partnerships does Daktela have?
Daktela has various certifications and partnerships, including ISO 27001, ISO 9001, and partnerships with leading technology providers.
What types of projects has Daktela completed?
Daktela has completed a wide range of projects, including contact center implementations, customer experience platform deployments, and business process outsourcing engagements.
Is Daktela's pricing transparent?
Yes, Daktela's pricing is transparent, with clear and customizable pricing models available to meet clients' specific needs.
Can Daktela provide custom solutions?
Yes, Daktela can provide custom solutions to meet clients' unique needs and requirements.
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