Overview About Directa Group

"More than 20 years building relationships of trust with our customers ...… Generating the best results and unique attention experiences. "Contact CenterCommunication and innovative multichannel services, to maximize the operation of your company and customer loyaltyBPOProcess optimization and cost reduction, managing to transform traditional outsourcing into a strategic and trustworthy relationshipTechnologyAutomation and integration of business processes through innovative technologies to improve and increase customer experience

Locations

Headquarter
  • Location

    Torre Phelps Piso 4 Av La Salle con Calle Lima Caracas Caracas Venezuela 1050

  • Location

    58 212-6103399

Focus Area

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Directa Group's Technical Expertise

Customer Service 25%
Back Office Services 25%
Email Support 25%
Call Center Services 25%

Focus Client

  • Small Business (<$100000) 80%
  • Medium Business ($100001 - $500000) 20%

Directa Group's Industry Expertise

  • Business Services 20%
  • Healthcare & Medical 20%
  • Hospitality 20%
  • Information Technology 20%
  • Telecommunication 20%

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