Country
State
Cities
Results Fueled by Innovation
1987
$25 - $49/hr
250 - 999
United States
Eastern Account System has over 30 years of proven success in handling our clients’ customer service, delinquency and collections needs. We are uniquely positioned to respond quickly to the evolving demographics of your customer base and helping them with their customer service needs or delinquency resolution. We can quickly calibrate our call scripts, and our ACD (automatic call distribution) and emotional analytics technologies help us individualize and prioritize approaches to deliver superior results. We integrate with and navigate your CRM and billing platforms to provide the best resolution to your customers’ needs, place orders or take payments, while being seamless to your customer. In addition to reports at customized intervals, our operational transparency allows you to see for yourself how we are doing on your behalf. With focus on First Contact Resolution and customer loyalty, our first party contact center solutions in customer service, sales or delinquency reduction are designed to be a seamless extension of your core values and business practices. Eastern’s third party collection programs have a history of proven success collecting delinquent accounts at the highest rates in the industry. Our highly trained, all US-based teams of ACA certified collection specialists handle sticky collection situations with sensitivity and integrity, retaining customers at a far higher rate than other collection agencies. Our secure HIPAA compliant and PCI compliant protocols utilize sophisticated account scoring to help generate highly successful liquidation results.
Explore Eastern Account System office locations and service areas.
3 Corporate Drive Danbury Connecticut United States 06810
800-750-6343
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What does Eastern Account System do?
Eastern Account System provides accounting and financial solutions, including accounting software, consulting, and training.
What services does Eastern Account System offer?
The company offers accounting software, consulting, and training services to help businesses manage their finances effectively.
Which industries does Eastern Account System serve?
The company serves various industries, including manufacturing, distribution, and construction.
Where is Eastern Account System located?
The company has locations in the United States, including New York and California.
What technologies does Eastern Account System specialize in?
The company specializes in accounting software and technology solutions.
Does Eastern Account System offer dedicated developers?
Yes, the company offers dedicated developers to help clients with their accounting and financial needs.
How can clients contact Eastern Account System?
Clients can contact the company through its website, phone, or email.
What makes Eastern Account System different?
The company's expertise in accounting software and technology solutions sets it apart from other service providers.
What engagement models does Eastern Account System offer?
The company offers various engagement models, including project-based and ongoing support.
Does Eastern Account System work with startups?
Yes, the company works with startups and small businesses to help them manage their finances effectively.
Does Eastern Account System serve enterprise clients?
Yes, the company serves large enterprises and corporations with complex financial needs.
Does Eastern Account System provide maintenance and support?
Yes, the company offers ongoing maintenance and support to ensure clients' accounting software and systems run smoothly.
How long has Eastern Account System been in business?
The company has been in business for over 20 years, providing accounting and financial solutions to clients.
What is Eastern Account System's development process?
The company's development process involves working closely with clients to understand their needs and delivering tailored accounting and financial solutions.
Does Eastern Account System have client testimonials?
Yes, the company has client testimonials and case studies that demonstrate its expertise and success in accounting and financial solutions.
What certifications or partnerships does Eastern Account System have?
The company has various certifications and partnerships with leading accounting software providers and industry associations.
What types of projects has Eastern Account System completed?
The company has completed various projects, including accounting system implementations, financial reporting, and budgeting and forecasting.
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