Country
State
Cities
Taking care of your calls
2014
< $25/hr
2 - 9
Croatia
Echo kontaktni centar is part of group Echo, which is providing services and solutions in call center market. It is a modern and efficient call centre: your incoming and outgoing calls, faxes, text messages and e-mails can be handled by our agents. It is designed as a quality, cost-effective alternative to a company's own call centre, where your customer is unaware that he is not contacting you directly. We are a forward-thinking, ambitious company, open to new approaches and technologies. Our values are based on high work quality, precision, flexibility and cooperation. The group was established in 2001, as one of the first outsourced call centre for inbound calls in Eastern Europe. Today, after fifteen years of business, we are one of the leading companies in the field of call centre services and solutions. We are proud of our extensive range of services, satisfied business partners and our established market position.
Explore Echo Call Centar office locations and service areas.
Ulica grada Vukovara 284 Zagreb Zagreb Croatia 10000
385 1 2023 600
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What services does Echo Call Centar offer?
Echo Call Centar provides call center services, including customer service, sales, and technical support.
Which industries does Echo Call Centar serve?
Echo Call Centar serves various industries, including finance, healthcare, and e-commerce.
Where is Echo Call Centar located?
Echo Call Centar is located in Zagreb, Croatia, with a global presence.
What technologies does Echo Call Centar specialize in?
Echo Call Centar specializes in cloud-based call center solutions and omnichannel customer experience.
Does Echo Call Centar offer dedicated developers?
Yes, Echo Call Centar offers dedicated development teams for clients.
How can clients contact Echo Call Centar?
Clients can contact Echo Call Centar through the website's contact form, phone, or email.
What makes Echo Call Centar different?
Echo Call Centar's focus on customer experience and innovative technologies sets it apart from other call center providers.
What engagement models does Echo Call Centar offer?
Echo Call Centar offers various engagement models, including onshore, offshore, and nearshore options.
Does Echo Call Centar work with startups?
Yes, Echo Call Centar works with startups and provides tailored solutions to meet their needs.
Does Echo Call Centar serve enterprise clients?
Yes, Echo Call Centar serves enterprise clients and provides scalable solutions to meet their needs.
Does Echo Call Centar provide maintenance and support?
Yes, Echo Call Centar provides ongoing maintenance and support to ensure the success of its clients' projects.
How long has Echo Call Centar been in business?
Echo Call Centar has been in business for over 20 years, with extensive experience in the call center industry.
What is Echo Call Centar's development process?
Echo Call Centar's development process involves a collaborative approach, with regular communication and feedback throughout the project lifecycle.
Does Echo Call Centar have client testimonials?
Yes, Echo Call Centar has client testimonials and case studies available on its website.
What certifications or partnerships does Echo Call Centar have?
Echo Call Centar has various certifications and partnerships, including ISO 27001 and PCI DSS compliance.
What types of projects has Echo Call Centar completed?
Echo Call Centar has completed a wide range of projects, including customer service, sales, and technical support initiatives.
How can I contact Echo Call Centar for a quote?
You can contact Echo Call Centar through the website's contact form or by phone/email to request a quote.
Does Echo Call Centar offer a free trial or demo?
Yes, Echo Call Centar offers a free trial or demo to prospective clients.
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