Overview

ePerformax is a high-performing contact center & BPO that provides world-class, omnichannel service and support to a select group of Fortune 1000 companies and their customers. As one of the first contact centers in the Philippines in 2002, ePerformax has strategically expanded our client base and now proudly employees over 6,500 team members at three operating locations and one provincial recruiting and training center. The extensive and comprehensive training conducted ePerformax produces empowered, consultative, and skilled customer service agents to handle complex interactions, while providing an effortless customer experience via phone, email, chat, social media, and instant messaging.

Locations

Headquarter
  • Location

    JY Square - IT Center 1 3rd Floor Salinas Drive Lahug Cebu City Cebu Philippines 6000

  • Location

    1-888-384-7004

Focus Area

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Focus Service

Focus Client

  • Small Business (<$100000) 80%
  • Medium Business ($100001 - $500000) 10%
  • Large Business (>$500000) 10%

Focus Industry

  • Business Services 20%
  • Healthcare & Medical 20%
  • Hospitality 20%
  • Information Technology 20%
  • Telecommunication 20%

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