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A leading global BPO provider
1999
$150 - $199/hr
1000 - 9999
United States
ERC is a leading global business process outsourcing provider of customer experience solutions. We are a full service, end-to-end contact center provider for every aspect of the customer lifecycle. Across domestic, nearshore, international locations, we are one powerful team, dedicated to delivering the best customer experience and results possible on behalf of our clients. It’s not a mission statement. It’s an unwavering commitment from each one of us. So whether we’re providing recovery, customer care, technical support, market research or any other customer experience service, we’ll continue to invest in technology, tools and talent, while leveraging best-in-class analytics and business intelligence. We won’t just check the boxes. We’ll keep pushing, keep innovating, enhancing our services, so we can enhance the lives of those we serve.
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8014 Bayberry Road Jacksonville Florida United States 32256
(904) 680-2591
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What does ERC do?
ERC is a Business Process Outsourcing (BPO) company that provides technology-enabled solutions to businesses.
What services does ERC offer?
ERC offers a range of services, including IT consulting, software development, and business process outsourcing.
Which industries does ERC serve?
ERC serves various industries, including finance, healthcare, and retail.
Where is ERC located?
ERC has multiple locations worldwide, including the United States, Canada, and the Philippines.
What technologies does ERC specialize in?
ERC specializes in technologies such as cloud computing, artificial intelligence, and data analytics.
Does ERC offer dedicated developers?
Yes, ERC offers dedicated developers who can work exclusively on clients' projects.
How can clients contact ERC?
Clients can contact ERC through its website, email, or phone.
What makes ERC different?
ERC's unique approach to BPO and technology-enabled solutions sets it apart from other companies.
What engagement models does ERC offer?
ERC offers various engagement models, including time and materials, fixed price, and dedicated team.
Does ERC work with startups?
Yes, ERC works with startups and provides customized solutions to meet their unique needs.
Does ERC serve enterprise clients?
Yes, ERC serves enterprise clients and provides scalable solutions to meet their complex needs.
Does ERC provide maintenance and support?
Yes, ERC provides ongoing maintenance and support to ensure clients' systems run smoothly.
How long has ERC been in business?
ERC has been in business for over 20 years, providing BPO and technology-enabled solutions to clients worldwide.
What is ERC's development process?
ERC's development process involves a collaborative approach, including project planning, design, development, testing, and deployment.
Does ERC have client testimonials?
Yes, ERC has client testimonials and case studies that demonstrate its success in delivering BPO and technology-enabled solutions.
What certifications or partnerships does ERC have?
ERC has various certifications and partnerships, including ISO 27001 and AWS Partner.
What types of projects has ERC completed?
ERC has completed a wide range of projects, including software development, IT consulting, and business process outsourcing.
How can I contact ERC for a quote?
You can contact ERC through its website or by phone to request a quote for your project.
Does ERC offer a free consultation?
Yes, ERC offers a free consultation to discuss your project and determine the best solution for your business.
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