Overview About Etech Global Services

Etech Global Services, headquartered in Nacogdoches, Texas and with branches in Lufkin, Dallas, Rusk, Texas; West Palm Beach, Florida; Jamaica and India, is a leading provider of customer engagement solutions for many of the world’s most trusted brands. They trust Etech with their most precious assets – their customers. Why? Because Etech’s commitment to continuous improvement, next-generation technology, and empowering people results in a solution that drives customer experience and reduces effort. Voice, quality monitoring, chat, social media, and email, Etech is here to communicate with your customers when and how they choose. rn 

Locations

Headquarter

Focus Area

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Etech Global Services's Technical Expertise

Customer Service 16%
Telemarketing 12%
Medical Billing 12%
Back Office Services 12%
Chat Services 14%
Email Support 14%
Call Center Services 20%

Focus Client

  • Small Business (<$100000) 70%
  • Medium Business ($100001 - $500000) 30%

Etech Global Services's Industry Expertise

  • Advertising & Marketing 10%
  • Business Services 10%
  • Consumer Products 10%
  • Financial & Payments 10%
  • Gaming 10%
  • Government 10%
  • Healthcare & Medical 10%
  • Information Technology 10%
  • Telecommunication 10%
  • Legal & Compliance 10%

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