About First Factory

First Factory is a premier software solutions services provider based in New York with nearshore capabilities housed in Costa Rica. Our comprehensive services include AI solutions, cloud infrastructure, product development, and custom software solutions. We combine technical expertise with business acumen, ensuring every team member is both a skilled problem solver and excellent communicator. We work with startups to Fortune 500 companies across numerous industries and have experience with a broad and varied tech stack.

Founded by Jason T. Roff in 2000, we were inspired by Andy Warhol's concept of \"The Factory\" - creating the perfect environment for software engineers to cultivate ideas and undertake significant projects. Since establishing our Costa Rica presence in 2006, we've grown from a team of 4 .NET developers to over 200 team members today. What sets us apart is our commitment to quality craftsmanship and professional success - both for our employees and partners. We pride ourselves on quickly understanding business goals and adapting to specific needs rather than simply completing tasks. This approach has earned us a place on the Inc. 5000 list of fastest-growing companies for five consecutive years, SOC 2 Type 2 certification, and AWS Partner status.

Our US employees all work remotely. In our office in Cariari, Heredia, Costa Rica, we have a business operations team that handles finances and facilities, and an HR team focused on employee development and support. We have a recruitment team that engages with an active community of followers, community members and applicants of over 25,000 with the capacity to hire internationally. We have a design team that serves internal needs such as branding and marketing, in addition to UX/UI for internal products and client projects. Our technical team is headed by our VP of Engineering who is based in Costa Rica.

Locations

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Headquarter
  • Location

    228 Park Avenue South #88643 NYC New York United States 10003

Focus Area

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First Factory's Technical Expertise

DevOps Consulting 50%
DevOps as a Service 50%

Focus Client

  • Small Business (<$100000) 50%
  • Medium Business ($100001 - $500000) 30%
  • Large Business (>$500000) 20%

First Factory's Industry Expertise

  • Other Industries 37%
  • Financial & Payments 22%
  • Healthcare & Medical 10%
  • Transportation & Logistics 7%
  • Ecommerce 7%
  • Travel & Lifestyle 7%
  • Education 5%
  • Telecommunication 5%

Portfolio

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16 Handles

Though a small project compared to many of our engagements, we worked closely with the central team to update the website and mobile app’s navigation to build in the geolocation services, allowing customers to find stores close by and order ahead. Logic was implemented to determine which locations were open at the time to enable online ordering for pick-up, and integration with delivery services was also addressed. We continued to improve site performance and usability and made minor feature enhancements along the way.  Industry: eCommerce Language: PHP Platform: WordPress Read More

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Industry

Other Industries

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Budget

Not Disclosed

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Timeline

Weeks

16 Handles

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