Country
State
Cities
Contact Center Outsourcing
2000
$100 - $149/hr
250 - 999
United States
As an agent based and multi-channel contact center solutions provider, we help companies and government agencies manage customer engagements and fulfill back office tasks. From traditional outsourced models to the managment of client owned centers, we balance consumer satisfaction with organizational goals and resources. At a time when technology is providing new means and channels to communicate with increasingly finicky customers, our experience and insight can help your organization navigate, and take advantage of, the changing landscape. Contact Centers are what we do. Global Contact Services (GCS) provides scalabe, customer interactions and BPO services.We manage just about any activity performed in a workstation, both voice and non-voice. We manage and improve self-service channels, including IVR, text, chat, mail and email communications.
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Main St. Charlotte Metro Area Salisbury Charlotte North Carolina United States 28144
1-844-324-5427
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What services does GCS Agents offer?
GCS Agents provides software development services, including custom software development, mobile app development, and cloud consulting.
Which industries does GCS Agents serve?
GCS Agents serves a variety of industries, including finance, healthcare, and e-commerce.
What technologies does GCS Agents specialize in?
GCS Agents specializes in technologies such as cloud computing, mobile app development, and data analytics.
Does GCS Agents offer dedicated developers?
Yes, GCS Agents offers dedicated developers for clients who require a long-term partnership.
How can clients contact GCS Agents?
Clients can contact GCS Agents through their website, email, or phone.
Where is GCS Agents located?
GCS Agents has offices in the United States and other locations around the world.
What makes GCS Agents different?
GCS Agents is a boutique agency that provides personalized service and attention to detail.
What engagement models does GCS Agents offer?
GCS Agents offers a variety of engagement models, including time and materials and fixed price.
Does GCS Agents work with startups?
Yes, GCS Agents has experience working with startups and provides customized solutions to meet their needs.
Does GCS Agents serve enterprise clients?
Yes, GCS Agents has experience working with large enterprises and provides scalable solutions to meet their needs.
Does GCS Agents provide maintenance and support?
Yes, GCS Agents provides ongoing maintenance and support to ensure the success of their clients' projects.
How long has GCS Agents been in business?
GCS Agents has been in business for over 10 years, with a proven track record of delivering successful projects.
What is GCS Agents' development process?
GCS Agents follows a structured development process that includes discovery, design, development, and deployment.
Does GCS Agents have client testimonials?
Yes, GCS Agents has client testimonials and case studies that demonstrate their success in delivering high-quality projects.
What certifications or partnerships does GCS Agents have?
GCS Agents has partnerships with leading technology companies and holds various certifications in software development and project management.
What types of projects has GCS Agents completed?
GCS Agents has completed a wide range of projects, including custom software development, mobile app development, and cloud consulting.
How does GCS Agents ensure the quality of their projects?
GCS Agents follows a rigorous quality assurance process that includes testing, validation, and deployment.
Can GCS Agents provide references?
Yes, GCS Agents can provide references from their satisfied clients.
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