Globalbit

An innovative application for Insurance Claims Management AIG was the first insurance company in Israel to introduce its customers to submitting claims online rather than by phone/FAX. Globalbit was chosen to specify and develop user experience for this breakthrough Claims Management Module. The module covers all insurance fields: car, property, health, travel, and more. Insurance claims are a sensitive and complex issue. A transition from a human representative who is listening to the customer, to a cold and emotionless information system may create concerns among users. That is why AIG, as a pioneering company in the digital domain, decided to pay special attention to creating an advanced user experience, easy and simple to use, which includes providing feedback to the end user. In this application, innovative UI/UX solutions were implemented for the use of the general public. As soon as the application was launched, it was a great success. The AIG customers gave a very positive response to digital solutions for submitting claims. Today the submission and management of claims are fully performed through the system, which lifts the burden off the human customer service operators. Submitting customer claims online is the basic tool for the AIG customers in their transactions with the company. Following the company's many successes in the field of user experience and its wins in several international competitions, the CEO of Globalbit Vadim Fainstein published a book called "How to create applications that people will use". In this book, he summarized the insights he had gathered during his years of work in the field. Vadim Feinstein is also a keynote speaker at the worlds’ largest digital conferences, where he shares his knowledge and experience in developing digital products, with a special emphasis on an exceptional user experience. Read More

Development of the most popular transport application in the world The Moovit app is an Israeli pride that has changed the face of public transportation in the entire world. It created a revolution in everything related to the use and accessibility of public transportation for passengers and currently has more than a billion users all over the world. Moovit chose Globalbit as the development company for its mobile application due to Globabit’s expertise and many successes in the field of applications development for the public use. The application was developed by a dedicated team of experts. At the first stage, the speed of development was critical and the team has successfully released the first version after just three months of development. Quick exit to the market established Moovit as the first mobile application to provide a robust solution for public transport users. As part of the development process, Globalbit has successfully solved complex technological issues such as integrating and presenting the data being received in real time from millions of users and public transportation companies, providing a solution for battery life while using GPS, and many other issues. Read More

Arad Technologies is a world leading company in development and production of water meters. This is our “blue-and-white” technology for smart management of the water in households. Water meters produced by the company are sold in more than 60 countries around the globe and installed in dozens of millions of homes and businesses. To fulfil the wish to provide a more innovative and advanced service to water consumers and water corporations, Arad Technologies turned to Globalbit for development of an IOT application that would combine a Web & Mobile portal for water consumers all over the world. The advanced user-friendly portal provides digital tools for consumers in both private and business sectors for monitoring water intake, bringing traditional industry sector to the 21st century. The portal was created as a White Label product and opened a way to the largest water corporations in the world to personalize it for their customers. End users would see the portal using brand identity of their water supplier. Arad Technologies was a pioneer in the field of digital tools for remote monitoring of water consumption. The application portal provides innovative techniques, for example, a user can compare the current consumption to that of the previous years or to the average consumption in the residential area. In addition, this portal allows consumers to stay tuned as it comes to their water consumption, to monitor the water meter operation and its integrity, and receive alerts about the water leaks directly to their mobile phones. Read More

Airports and Bording Corssing Covid-19 Testing Suite The COVID19 period led to rapid and frequent changes in the flight policy and bording crossing all over the world. Globalbit was engaged in a national development mission to establish a system that would manage the COVID19 tests at airports and border crossings. The system provides a suite of tools to manage the complete testing process: Registration and Scheduling Multi-locations queue management COVID19 Tests management Health passport issuing Health passport inspection Autonomous personnel management and optimization And more The system developed by Globalbit provides an easy and quick check-in for passengers, which prevents crowds and long queues at the airports. The system is set to serve hundreds of thousands of travelers a day and is scalable to serve millions. The suite guarantees an SLA of 15 minutes from the moment of registration to the completion of the inspection. In addition, the system is used as an ERP system for a testing center operators and enables optimization of personnel, management of the testing laboratory, and more. As part of the development process, Globalbit worked closely together with the Ministry of Health and the Airports Authority systems. The system complies with all the regulations of information privacy, confidentiality of medical information, and information security of the State of Israel, of European countries, and of the USA. Read More

Espresso Club is the second biggest coffee brand in Israel. Every month as many as 350,000 users in Israel enjoy 5 million cups of coffee provided by Espresso Club for homes and offices. In the past, Espresso Club served its customers via service representatives over the phone. As part of company’s vision to be one of the most innovative Israeli food companies, Espresso Club chose Globalbit to implement Digital Transformation. To allow the customers to order a coffee with just one click, Globalbit experts designed and developed an innovative E-Commerce system, based on Cross-Platform technologies adapted to the Omni-Channel era. In addition, mobile application and the website provide a customer service portal, and give all the information about Espresso Club's products, in an intuitive and easy-to-use manner. The system serves both B2B and B2C customers and guarantees complete personalization at the user level, granting the ultimate user experience for each customer. The system provides a smooth order processing for the registered customers, supports the maintenance of the existing customers, and facilitates the enrolling of new customers. That digital transformation empowered the company to streamline processes and become more efficient in terms of running the personnel and managing other costs involved. In addition to this, the company now successfully handles its sales and provides service to a significantly large number of customers in a wide 24/7 service window. Its customers enjoy experience of better and faster service including Over-night and Same Day delivery. Read More

IBI Smart is the first mobile application of its kind in Israel for stock trading. The application allows anyone to trade stocks easily, simply and comfortably in the Israeli and US markets. This application enables an innovative trading experience, allowing anyone to trade stocks, even if they have no previous experience in digital trading. For more experienced investors, the application provides advanced capabilities and features based on Artificial Intelligence (AI). The application meets all the strictest regulatory requirements (for Israel and for the United States). Moreover, this application also gives special emphasis on advanced information security and cyber protection technologies. Read More

For more than a decade Globalbit has been promoting Smart Transportation in Israel and around the world. Globalbit collaborates with successful start-ups, such as Moovit, and with major public transportation operators. Egged, the largest national public transportation company in Israel, chose Globalbit to implement company's mobile applications as part of a strategic move to enter the digital domain. The company thereby plans to provide most of its information services through digital infrastructure, increase the number of public transportation users and give them more advanced, faster and more accurate service. Read More