Overview

Hastings Humans is a full service contact center and phone answering service. Hastings Humans provides its clients that competitive advantage of the human touch - and at a much lower cost than an in-house call center and with better customer service experience and close ratio than with IVR. Hastings is a recipient of the ATSI Award of Excellence for 22 consecutive years. Hastings serves clients across the US in many industry categories including: attorneys, doctors, service companies and a spectrum of sizes - from start-ups to multinational enterprises.

Locations

Headquarter

Focus Area

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Focus Service

Focus Client

  • Small Business (<$100000) 70%
  • Medium Business ($100001 - $500000) 30%

Focus Industry

  • Advertising & Marketing 10%
  • Financial & Payments 10%
  • Gaming 10%
  • Government 10%
  • Healthcare & Medical 10%
  • Legal & Compliance 10%
  • Manufacturing 10%
  • Media 10%
  • Real Estate 10%
  • Transportation & Logistics 10%

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