Country
State
Cities
Proudly serving your needs every day Since 1923.
1923
< $25/hr
10 - 49
United States
What started out as a telephone answering service in 1923 has now grown into one of the largest message solutions companies in Virginia. Hello, Inc., a family-owned and operated business, began as a one-woman show when the bedridden Margaret Redmond Smith offered to answer calls for local doctors. With an old French-style telephone mounted on a scissors-type extension near her bed, she claimed to be one of the first telephone answering bureaus with \"built-in\" automation. She was indeed one of the pioneers of the answering service concept in the United States at that time. After her death in 1925, Margaret's son, Edward R. Smith and his wife, Eleanor, continued to operate Mrs. Smith's Doctor's Exchange. Services were expanded in 1933 to include commercial customers as well as medical clientele. In 1953 Margaret's grandson, Edward L. Smith, Sr. started his career with the family business. Two years later as the business continued to flourish, offices were moved from the Smiths' residence into offices in downtown Richmond, and Mr. and Mrs. Smith turned over complete operation of the company to their son Edward. Several moves later, the company located to its present address on West Broad Street and by 1973 had expanded its operations into the Washington, DC market as well. Hello, Inc. has the distinction of being America's oldest Live Answering Service. However, the company recognized the need for more innovative systems to keep pace with the fast approaching computer world. Moving to a fully computerized system in the 80's gave Hello the ability to capture an even larger, more regional client base as it continued to add new services such as voice mailbox, paging services and cellular technology. This use of more sophisticated data communications systems allowed the company, now operated by the fourth generation of Smiths, to increase its geographical boundaries into the Tidewater area in 1989, thus achieving the company's goal of providing services to the \"Golden Crescent\" of Virginia. The 1990s brought Hello's clients new interactive fax technology, allowing the company to enhance its ability to service customers throughout the world. As a testament to its superior service, Hello was awarded the industry's highest Award of Excellence for operator services in 1997. In 2004 Hello earned the 24/7 Call Center Site Certification by exceeding the criteria for providing 99.99 percent annual run time. Today, the company's management team and staff are here 24 hours a day, seven days a week, and utilizes state-of-the-art telecommunications equipment to service today's growing business needs. Its many services include: Operator Answering Services Inbound Telemarketing Services Voice Mail Paging Services Fax Broadcast With confidence this truly growing and highly service-oriented operation, with its solid foundation based on a family tradition of friendly and reliable customer service and unequaled experience, looks to the next 91 years of success with great anticipation. Hello Inc. proudly provides service to the following cities and surrounding areas: Richmond, Charlottesville, Virginia Beach, Fredericksburg, Newport News/Williamsburg and Northern Virginia
Explore Hello Inc office locations and service areas.
2315 W Broad St Richmond Virginia United States 23220
804-353-5566
Browse, Compare, Shortlist, and Hire your ideal business partner with ease.
No Portfolios Found yet...
Read Hello Inc reviews, client feedback, ratings, and experiences to learn more about the company's services and performance.
No reviews submitted yet...
What services does Hello Inc offer?
Hello Inc provides software development, consulting, and technology services to help businesses achieve their goals.
Which industries does Hello Inc serve?
Hello Inc serves various industries, including finance, healthcare, and e-commerce, among others.
Where is Hello Inc located?
Hello Inc has offices in multiple locations, including the United States and Europe.
What technologies does Hello Inc specialize in?
Hello Inc specializes in technologies such as cloud computing, artificial intelligence, and data analytics.
Does Hello Inc offer dedicated developers?
Yes, Hello Inc offers dedicated developers to help businesses meet their specific needs.
How can clients contact Hello Inc?
Clients can contact Hello Inc through their website, phone, or email.
What makes Hello Inc different?
Hello Inc's expertise in emerging technologies and their commitment to delivering high-quality solutions set them apart.
What engagement models does Hello Inc offer?
Hello Inc offers flexible engagement models, including time and materials, fixed price, and dedicated teams.
Does Hello Inc work with startups?
Yes, Hello Inc has experience working with startups and can provide tailored solutions to meet their needs.
Does Hello Inc serve enterprise clients?
Yes, Hello Inc has experience working with large enterprises and can provide scalable solutions to meet their needs.
Does Hello Inc provide maintenance and support?
Yes, Hello Inc offers ongoing maintenance and support to ensure the success of their clients' projects.
How long has Hello Inc been in business?
Hello Inc has been in business for over 10 years, with a proven track record of delivering successful projects.
What is Hello Inc's development process?
Hello Inc follows a structured development process that includes planning, design, development, testing, and deployment.
Does Hello Inc have client testimonials?
Yes, Hello Inc has client testimonials and case studies that demonstrate their expertise and success.
What certifications or partnerships does Hello Inc have?
Hello Inc has various certifications and partnerships, including AWS and Microsoft, that demonstrate their expertise and commitment to quality.
What types of projects has Hello Inc completed?
Hello Inc has completed a wide range of projects, including custom software development, mobile app development, and data analytics solutions.
Is Hello Inc certified?
Yes, Hello Inc has various certifications, including AWS and Microsoft, that demonstrate their expertise and commitment to quality.
Do you own or represent this business? Enter your business email to claim your TopITFirms profile.
You have successfully submit request your claim
Ask About Hello Inc
Usually replies instantly
zip, pdf, png, jpg
Thank you for submitting your inquiry, we will get in touch with you soon.