Overview

HKT Teleservices is a world-class global contact centers and business process outsourcing (BPO) provider skilled in all facets of voice and non-voice customer services, technical support, sales, retention, and other business processes. Our 24/7 operation, supported by state-of-the-art technologies, world-class management practices and operational processes, contacts customers in languages that make up over half the world’s population. Our flexible business model is designed to meet client requirements and maximize opportunities from every contact. Leading local and Fortune 500 companies have aligned with our network of multi-channel contact centers throughout Hong Kong, mainland China (Shanghai, Beijing, Guangzhou, Chongqing, Shenzhen), the Philippines, United States, Panama and UK to meet today’s challenges; bringing in benefits to improve service quality and customer satisfaction, incr...

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Locations

Headquarter
  • Location

    Haidian Street Beijing Beijing China 100080

Focus Area

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Focus Service

Focus Client

  • Small Business (<$100000) 60%
  • Medium Business ($100001 - $500000) 20%
  • Large Business (>$500000) 20%

Focus Industry

  • Advertising & Marketing 10%
  • Business Services 10%
  • Education 10%
  • Financial & Payments 10%
  • Healthcare & Medical 10%
  • Information Technology 10%
  • Transportation & Logistics 10%
  • Other Industries 10%
  • E-commerce 10%
  • Insurance 10%

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