Country
State
Cities
Maximize opportunities from every customer contact
1992
$50 - $99/hr
10000+
China
HKT Teleservices is a world-class global contact centers and business process outsourcing (BPO) provider skilled in all facets of voice and non-voice customer services, technical support, sales, retention, and other business processes. Our 24/7 operation, supported by state-of-the-art technologies, world-class management practices and operational processes, contacts customers in languages that make up over half the world’s population. Our flexible business model is designed to meet client requirements and maximize opportunities from every contact. Leading local and Fortune 500 companies have aligned with our network of multi-channel contact centers throughout Hong Kong, mainland China (Shanghai, Beijing, Guangzhou, Chongqing, Shenzhen), the Philippines, United States, Panama and UK to meet today’s challenges; bringing in benefits to improve service quality and customer satisfaction, increasing revenue generation and cost efficiencies and strengthening market competitiveness.
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Haidian Street Beijing Beijing China 100080
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What services does HKT Teleservices offer?
HKT Teleservices provides a range of services, including software development, IT consulting, and technology solutions. Their services cater to various business needs, from strategy and design to development and deployment.
Which industries does HKT Teleservices serve?
The company serves various industries, including finance, healthcare, retail, and more. They have experience working with clients across different sectors and can adapt to their unique needs.
Where is HKT Teleservices located?
HKT Teleservices has a global presence, with offices in multiple locations. They have a strong presence in Asia, Europe, and North America, allowing them to serve clients worldwide.
What technologies does HKT Teleservices specialize in?
The company specializes in various technologies, including cloud computing, artificial intelligence, and cybersecurity. They have expertise in implementing and integrating these technologies to meet client needs.
Does HKT Teleservices offer dedicated developers?
Yes, HKT Teleservices offers dedicated developers who can work exclusively on client projects. This allows clients to have a dedicated team working on their project, ensuring timely completion and high-quality results.
How can clients contact HKT Teleservices?
Clients can contact HKT Teleservices through their website, email, or phone. They have a dedicated contact page with multiple channels for clients to reach out and get in touch with their team.
What makes HKT Teleservices different?
HKT Teleservices stands out for its global presence, expertise in emerging technologies, and commitment to delivering high-quality results. They have a strong focus on client satisfaction and building long-term relationships.
What engagement models does HKT Teleservices offer?
The company offers various engagement models, including time and materials, fixed price, and dedicated team. They work with clients to determine the best approach for their project needs and budget.
Does HKT Teleservices work with startups?
Yes, HKT Teleservices works with startups and small businesses, providing them with tailored solutions and support. They understand the unique challenges faced by startups and can help them achieve their goals.
Does HKT Teleservices serve enterprise clients?
Yes, HKT Teleservices has experience working with large enterprises and can provide them with scalable solutions and support. They have a strong understanding of enterprise needs and can help them achieve their goals.
Does HKT Teleservices provide maintenance and support?
Yes, HKT Teleservices offers maintenance and support services to ensure clients' systems and applications run smoothly. They can provide ongoing support and maintenance to help clients achieve their goals.
How long has HKT Teleservices been in business?
HKT Teleservices has a long history of delivering high-quality services, with a proven track record of success. They have been in business for many years, serving clients across various industries and geographies.
What is HKT Teleservices' development process?
HKT Teleservices follows a structured development process that includes strategy, design, development, testing, and deployment. They work closely with clients to ensure their needs are met and their expectations are exceeded.
Does HKT Teleservices have client testimonials?
Yes, HKT Teleservices has client testimonials and case studies that demonstrate their expertise and success. They have a strong focus on client satisfaction and can provide references upon request.
What certifications or partnerships does HKT Teleservices have?
HKT Teleservices has various certifications and partnerships that demonstrate their expertise and commitment to quality. They have partnerships with leading technology companies and hold certifications in various areas, including security and compliance.
What types of projects has HKT Teleservices completed?
HKT Teleservices has completed a wide range of projects, including software development, IT consulting, and technology solutions. They have experience working on projects of various sizes and complexity, from small startups to large enterprises.
Is HKT Teleservices a good fit for my business?
HKT Teleservices may be a good fit for your business if you need high-quality technology solutions, expertise in emerging technologies, and a commitment to client satisfaction. They have a strong focus on building long-term relationships and can help you achieve your business goals.
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