Overview

South Africa has witnessed high growth in the business process services (BPS) industry over the past four years, growing by 22% annually which is twice the global growth rate of the industry and three times faster than India and the PhilippinesrnrnMany global and regional companies have set up or expanded their operations in South Africa; these companies represent a variety of industry verticals, such as technology and communications, financial services, legal and healthcare.rnrniContact is a specialised BPO operation based in South Africa that can offer highly tailored services to businesses anywhere in the world.rnrnWe are a large-scale, owner-run operation that can provide specialised agents with specific skill sets. We train and coach our agents to meet your stringent requirements. Our service offering is backed by our bespoke software system and the latest technology.rnrniContact pr...

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Locations

Headquarter
  • Location

    1 Thibault Square 1 Long St Cape Town Western Cape South Africa 8001

  • Location

    011 019 0290

Focus Area

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Focus Service

Focus Client

  • Small Business (<$100000) 60%
  • Medium Business ($100001 - $500000) 40%

Focus Industry

  • Telecommunication 13%
  • Retail 13%
  • Travel & Lifestyle 13%
  • Banking 13%
  • Art 12%
  • Entertainment & Music 12%
  • Healthcare & Medical 12%
  • Hospitality 12%

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