Country
State
Cities
Expert in International BPO
2015
$25 - $49/hr
50 - 249
South Africa
South Africa has witnessed high growth in the business process services (BPS) industry over the past four years, growing by 22% annually which is twice the global growth rate of the industry and three times faster than India and the Philippines Many global and regional companies have set up or expanded their operations in South Africa; these companies represent a variety of industry verticals, such as technology and communications, financial services, legal and healthcare. iContact is a specialised BPO operation based in South Africa that can offer highly tailored services to businesses anywhere in the world. We are a large-scale, owner-run operation that can provide specialised agents with specific skill sets. We train and coach our agents to meet your stringent requirements. Our service offering is backed by our bespoke software system and the latest technology. iContact provides customer care, technical support, customer acquisition, analytics, and a range of other BPO/S services.
Explore iContact office locations and service areas.
1 Thibault Square 1 Long St Cape Town Western Cape South Africa 8001
011 019 0290
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What services does iContact offer?
iContact provides Business Process Outsourcing (BPO) services, including telemarketing, lead generation, and appointment setting.
Which industries does iContact serve?
iContact serves various industries, including finance, insurance, healthcare, and more.
Where is iContact located?
iContact is based in South Africa, with a presence in other locations as well.
What technologies does iContact specialize in?
iContact specializes in providing BPO services using various technologies, including cloud-based solutions.
Does iContact offer dedicated developers?
No information is available on dedicated developers on the company's website.
How can clients contact iContact?
Clients can contact iContact through their website, phone, or email.
What makes iContact different?
iContact's expertise in BPO services and their ability to adapt to clients' needs make them different.
What engagement models are available at iContact?
No information is available on engagement models on the company's website.
Does iContact work with startups?
No information is available on working with startups on the company's website.
Does iContact serve enterprise clients?
Yes, iContact serves enterprise clients with their BPO services.
Does iContact provide maintenance and support?
Yes, iContact provides maintenance and support for their clients.
How long has iContact been in business?
No information is available on the company's history on the website.
What is iContact's development process?
iContact's development process involves working closely with clients to understand their needs and delivering tailored BPO solutions.
Does iContact have client testimonials?
Yes, iContact has client testimonials on their website, showcasing their success stories.
What certifications or partnerships does iContact have?
No information is available on certifications or partnerships on the company's website.
What types of projects has iContact completed?
iContact has completed various projects, including lead generation, appointment setting, and telemarketing campaigns.
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