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<p>Intetics Inc. is a leading American technology company providing custom software application development, distributed professional teams creation, software product quality assessment, and “all-things-digital” solutions built with SMAC, RPA, AI/ML, IoT, blockchain, and GIS/UAV/LBS technologies.Based on proprietary pioneering business models of Offshore Dedicated Team® and Remote In-Sourcing®, an advanced Technical Debt Reduction Platform (TETRA™) and measurable SLAs for software engineering, Intetics helps innovative organizations capitalize on global talent with our in-depth engineering expertise based on our Predictive Software Engineering framework.</p>
$50 - $99/hr
250 - 999
Ukraine
Intetics Inc. is a leading American technology company providing custom software application development, distributed professional teams creation, software product quality assessment, and “all-things-digital” solutions built with SMAC, RPA, AI/ML, IoT, blockchain, and GIS/UAV/LBS technologies.Based on proprietary pioneering business models of Offshore Dedicated Team® and Remote In-Sourcing®, an advanced Technical Debt Reduction Platform (TETRA™) and measurable SLAs for software engineering, Intetics helps innovative organizations capitalize on global talent with our in-depth engineering expertise based on our Predictive Software Engineering framework.
FE Otakara Yarosha Lane 18 Kyiv Kyiv Ukraine 61002
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Client A global electricity network mapping company specializing in the optimization of powerlines and corresponding structures using remote sensing capabilities. Challenge Client’s fast-paced projects for end users demanded considerable resources for data processing and collection to distribute the workload and meet the deadline. Benefits and Results Saving 30% of the cost of the short-term project. Custom data processing solutions, ready to implement for future Client projects. The Classified Point Cloud, Digital Terrain Model, Orthomosaic, CAD plan with extracted features, and workflow automation accelerated data processing by 65%. The project was implemented within 2 weeks. Quick Facts 72 km of LiDAR data processed Highly specialized classification with ~50 industry specific classes ready to implement in other projects Classification algorithms ready to implement in other projects Automated feature extraction to reduce data processing time by 65% Project costs reduced up to 30% Technologies Global Mapper / TerraSolid / Python Download Full Version A Remote In-Sourcing® Team Helped a Powerlines Company (intetics.com)
Client A leading German educational social network that developed an interactive web portal to overcome social challenges through the collaboration of students, parents, teachers, and businesses. Challenge To develop server applications with the two Mob Apps, web client, and server-side and integrate the Apps with the current platform. Benefits and Results The product was developed from scratch, and it fully meets Clients’ needs and parameters. These Android and iOS Apps help potential job seekers browse and get recommended jobs, and easily apply for hundreds of thousands of openings on the go. The Client was satisfied with the end result and released the product on the global markets. Intetics cooperated with the Client for 10 months. Quick Facts 10 months of successful cooperation The Client is able to concentrate on customers and on providing quality service Technologies Ubuntu 20.04.2 LTS / Runtime: Java 11, Docker 20.10.7 / PostgreSQL 13.4 / spring-boot, opencsv, lambok / Firebase Push, Twilio, SevDesk / OS: web, iOS, Android / Dart and Flutter SDK Download Full Version iOS and Android Apps for Educational Platform - Intetics
Client A state-owned railway operator and infrastructure corporation, having a 45% share of railway transportation throughout the EU. Challenge Time and resources-effective defect detection throughout the railway network. The full-cycle project development from concept to implementation, testing, and support. Benefits and Results 90% accuracy by the autodetection of railway objects on drone images. Significant increase in quality, speed, and efficiency of the inventory process. Decrease in accidents, thanks to timely conducted inventory and maintenance. The obtained sophisticated solution developed in the shortest possible period saving 30% of the development costs. Quick Facts Validation dataset maintaining 90% accuracy Saving 30% of costs thanks to automation Developed and implemented 100% of the Client’s needs Ongoing cooperation to keep developing the Client’s business Technologies Python / PyTorch / PyTorch Lighting / TorchMetrics / TorchVision / Shapely Download Full Version Solution for Big EU Railway Company - Intetics
Client The Client is a UK-based wearables development company. Challenge Launching a wearable for sports fans, to enrich the product with an emotional-response feature, and to develop a machine learning algorithm for emotion recognition by a team of experts. Benefits and Results The implemented algorithm confirmed that the recognition of emotions from the data of biosensors is possible and works. Sports fans can now share their emotional reactions to sports events via wearables. The algorithm allowed to add the innovative feature to the product and thus boost customer loyalty to the product. The solution was delivered in time, regardless of the short timeframe. Quick Facts Valence of an emotion and the arousal level are recognized The model is edge-computing ready and optimized for wearables As a result of Intetics’ research, the hardware cost was optimized Technologies GNU Octave / C# .NET Download Full Version Intetics Created a Machine Learning Algorithm That Recognizes Human Emotions To Improve Wearables for Sports Fans - Intetics
Client The Client is a global company specializing in the large-scale and systematic visualization of environments based on 360° panoramic photographs and LiDAR data. Challenge The Client’s main focus was on gathering data for further processing within a limited timeframe. The Client lacked a processing team to perform the task on time. Benefits and Results Fully extracted data from 7,000 km of roads for further processing within 4 months. A scalable Remote In-Sourcing® team ready to the new transportation projects with a max roll-out time of 2 weeks. Outstanding levels of quality, 97% and 100% for each delivery area, overall 95% quality target, and reduced QA costs by 63% The team of 150 specialists was ready within 1.5 months. Quick Facts 7,000 km of extracted features From building team do delivering full project – 4 months Costs reduced up to 63% 95% quality target reached Ramp up the remote team of 150 people for less than 1.5 months Technologies Proprietary Client’s Software Download Full Version Remote In-Sourcing® Team of 150 FTE Enabled Mobile Mapping Company to Process 7,000 km of Road Data and Reduce QA Costs by 63% - Intetics
Client A global EdTech platform that provides educational services to millions of users. It has rapidly evolved during the pandemic, attracting more students. Challenge The Client’s website suffered from crawler scans, which caused a lot of page views, performance drops and affected data reporting. Static content in Amazon S3 was not protected. Benefits and Results Implemented AWS solutions give the Client’s platform students a better user experience. Site performance and stability have improved since there are no outages caused by crawlers or bots. 15% of traffic generated by crawlers and bots is blocked automatically. The team implemented the AWS solution within 1 month. Quick Facts 15% of crawler traffic is automatically blocked No outrages caused by crawler scans The solution was delivered within 1 month Technologies Python and Lambda@Edge / CloudFront / S3 / WAF / CodeBuild / CodePipeline / CloudWatch AWS services Download Full Case Study version: Intetics Improved Educational Platform’s Security and Performance In 1 Month - Intetics
Client The largest European company with a specialization in UAV surveying and mapping for construction sites and urban planning. Challenge Switching from self to expert drone imagery processing to ensure accurate outputs in the form of 3D, DTM, and DSM models. Covering the needed expertise and time savings. Benefits and Results The Client found a reliable expert remote drone data processing partner. Optimized costs: no need of specialized equipment, expensive software or hiring GIS experts. Outputs: point cloud, DTM, Orthomosaic split into 100m tiles. The automated workflows significantly reduce the turnaround time and increase the delivery schedule flexibility. Quick Facts 130+ aerial datasets processed + high-quality and accurate outputs delivered Reduction of the Client’s workload with ready UAV data processing and analysis Project`s budget optimized — no need of specialized equipment, expensive software or hiring GIS experts Technologies Agisoft Metashape / Pix4D / Python Download Full Case Study version: A Large Construction UAV Surveying Company Saved 30% of Project Costs with an Expert Drone Data Processing Solution - Intetics
Client The Client is a financial services company serving the middle-income market in the Americas that pioneered the “Buy Term and Invest the Difference” philosophy encouraging income protection. Challenge Constant enrichment of a cloud-based platform that collects and analyzes data with new tools and features, as well as Mobile App development. Benefits and Results Intetics can quickly develop new tools, features, and innovative insurance products for the Client to remain among industry leaders. The Client now launches more products that have a fast time to market. The Client quickly expands across all markets in the Americas. The first product was released within 3 months of the contract signature. Quick Facts 10+ years of continuous cooperation 300+ completed projects Quick delivery of digital solutions Technologies AngularJS / ASP.NET Core / React / C# / Java Script / Entity Framework / Swift / Java / HTML5 / Kotlin / Mongo DB / MS Azure / React / Selenium / Web API / Webpack / NestJS / Kubernetes / Docker / PostgreSQL / Redis Download Full Case Study version: Developing New Features and Tools For 10+ Years to Launch Innovative Solutions for an Insurance Company - Intetics
Client A recognized worldwide leading platform for content creation, design, quoting and project management for foodservice professionals in over 80 countries across Europe, Asia, North and South America. Challenge The need of the team to process a huge amount of data in a short time to keep his platform up-to-date and more useful for end-users. Benefits and Results The database was enriched by 20% with quality information, the time spent for QA and management was minimized. The project started quickly and delivered results ahead of schedule. Partial process automation allowed to exceed the Client’s expectations. Data on 90 000+ products from various sources was accurately entered for each component. Quick Facts 2 weeks run-up 4 months of productive cooperation 90,000+ products added to the database All technical tasks were delegated to ODT® Technologies Data Collection and Processing tools / Python Download Full Case Study version: https://intetics.com/case-studies/the-leading-platform-for-foodservice-professionals-operating-in-80-countries-enriched-its-database-by-20-with-quality-data-within-4-months/
Client The Client is Young Again Nutrients – an online retailer offering health products including life-extension supplements, herbs, and treatments. Challenge To create a new, contemporary design for the website, reorganize its content, and make the necessary programming customizations for the RMTL (Yahoo-specific) templates. Benefits and Results Website redesign resulted in improved UX. In 3 years of cooperation +2 more online stores. ODT® regularly processes data, performs SEO and submission, provides maintenance and support. Customization and marketing activities more than doubled the Client’s revenue. The Client requested further cooperation on the network’s online stores. Quick Facts 3+ years of continuous cooperation The revenue of the Young Again online store more than doubled The network opened 2 more online stores Technologies Yahoo! Store RTML / mySQL 3.2 / Linux Red Hat 9 / Perl / PHP / XML / Flash / osCommerce Download Full Case Study version: https://intetics.com/case-studies/contemporary-design-and-customization-doubled-the-revenue-of-an-online-store-network/
Client Brava LLC is an American company specializing in a self-titled product, a proprietary non-surgical cosmetic body shaping system. Brava sells the shaping system worldwide. Challenge Optimized business processes and customer support integrated into a digital ecosystem with user data tracking, a website with B2B & B2C components, and CMS. Benefits and Results Brava LLC increased customer satisfaction, which resulted in revenue growth. Customers can easily view their progress, source product info, reach customer support via the AskBrava™ helpdesk. The project and marketing efforts achieved impressive commercial success: 450K website visitors annually, 12K+ BRAVA system units sold, 7 offices worldwide. Quick Facts The digital ecosystem helped to increase the company’s revenue 7 new regional offices opened Over 12,000 Brava units sold 450,000 website visitors per year Technologies Windows NT/2000 Server / IIS 4.0/5.0 / SQLServer 7.0 / Visual C++ / ASP / Java / HTML / JavaScript / TAPI / Windows Media / VoiceXML Download Full Case Study version: https://intetics.com/case-studies/digital-ecosystem-for-an-international-seller-resulted-in-an-improved-customer-experience-and-revenue-growth/
Client Okay with asthma! is an interactive multimedia project aimed at helping children with asthma overcome their psychological adaptation to the disease. Challenge An interactive multimedia program to increase knowledge and improve the psychological condition of children with asthma. The focus on the school value and peers in managing asthma. Benefits and Results The developed user-friendly multimedia movie and story allowed children to learn about asthma and how to cope with it. Intetics designed the characters and scenes and programmed the interactive animation based on the Client’s script. The pilot project was enrolled in Albemarle County Public School System and is now available online for users. Quick Facts 2 successfully implemented parts of the project The pilot project is now available online Funded by the National Institutes of Health and the National Institute of Nursing Research Technologies Windows NT/2000 Server / IIS 4.0/5.0 / SQLServer 7.0 / Visual C++ / ASP / Java / HTML / JavaScript / TAPI / Windows Media / VoiceXML Download Full Case Study version: https://intetics.com/case-studies/development-of-an-entertaining-learning-environment-to-help-children-with-asthma-cope-with-the-disease/
Client The Client is an international insurance provider, one of the leaders in the industry. Challenge The Client needed to reduce API maintenance costs of the existing MSSQL database and tackle its complexity to improve data sharing with the internal app to deliver seamless and quick access to customers’ data. Benefits and Results New features and API were built without negatively affecting the existing legacy API and end clients. Operational costs to run and maintain MSSQL database on EC2 instance reduced. More reliable and scalable database as a result of the optimization. It took 2 months to build the solution, migrate all data, and launch a new API for end-users. Quick Facts Intetics Cloud Solutions CoE involved Solution delivered within 2 months Maintenance costs reduced Legacy API performance improved The updated database is scalable and capable of handling 200 concurrent connections Technologies Python / Lambda / API Gateway / Aurora Serverless / CodeBuild / CodePipeline / CloudWatch AWS services Download Full Case Study version: https://intetics.com/case-studies/leading-insurance-provider-optimized-the-mssql-database-to-reduce-maintenance-costs-and-improve-reliability/
Client A USA-based multinational company with a powerful portfolio of 30 brands and 7,000+ properties in the hospitality domain that operates, franchises, and licenses lodging. Challenge An internal startup – a self-service portal for a new type of lodging to test a new business model of delivering customer service during COVID-19. Benefits and Results With the new self-service portal, the Client adapted to the COVID-19 limitations and created a new way to serve customers. Mobile, web and desktop experiences were connected. The Client increased revenue and started a new line of services for the end-users. MVP phase was completed in 4 months, the first official version was delivered in 8 months. Quick Facts Project was developed in 8 months 100% of software design and implementation was performed by Intetics team At the MVP stage real customers started to use the portal Technologies AngularJS /.NET Core / Java Script / C# / MS Azure / Entity Framework / Docker / Kubernetes / SQL / HTML5 / Selenium / Web API / xUnit / PostgreSQL / Jenkins / GIT Download the Full Version: Self-Service Portal for An International Hotel Chain Operating in 130+ countries - Intetics
Client The Client is a UK-based company operating dozens of branches. The Client’s specialty is Lean (JIT) consulting and training programs. Challenge The Client’s mission is to create an inclusive workspace environment by developing programs supporting people with disabilities into mainstream employment in other businesses. Benefits and Results Business results of the automated process were sufficient in cost reduction, quality increase, and total error elimination, rocketing SLA performance. SLA performance increased 3.5 times. Before RPA solution implementation, it took 7 days to carry out the whole process. Now it takes only 2 days. Quick Facts The 12-step management process automated in 1.5 months Execution improved by 75% regarding the time resources spent and by 71% in terms of SLA performance The process of invoice management sped up 3.5 times Manual errors decreased to 0% Technologies UiPath / Excel / SAP Download the Full Version: https://intetics.com/case-studies/supporting-employees-with-disabilities-in-the-uk-automation-of-invoices-and-credit-notes-in-sap/
Client An international investment and financial institution specializing in streaming, entertainment, and security systems. Challenge The Client aimed to create its own cryptocurrency that should become widely adopted, alongside a digital wallet and wanted a trading platform with exchange features. Benefits and Results Wallet – a next-gen payment & trading system also being a crypto management platform. Wallet was recognized as the most user-friendly solution of the year. Cashless transactions & transparency are some of the most imperative features of the wallet. The project was implemented within 12 months, 3 months faster than planned. Quick Facts In less than 12 months the solution was implemented The system and its flows were developed 100% from scratch The ODT was in charge of the whole process, from development to implementation Technologies React / ASP.NET Core / Entity Framework / HTML5 / JavaScript / Web API / AWS / SQL / Lambda / Swift / Kotlin Download the Full Version: Development of a Next Generation Trading Platform and Digital Wallet, Supporting Fiat and Cryptocurrencies, in 12 Months - Intetics
Client Gyana is an award-winning Big Data and AI company developing innovative SaaS products for the retail, finance, and real estate sector. Challenge The creation of an object database with great coverage and a high accuracy of polygon boundaries and locations. The process required special expertise in the field of data processing. Benefits and Results The Client provided end-users with data and analytics on human mobility within the requested territory. The product was developed in 2 years and brought many honors to the Client. The geofencing and data quality control met all Clients’ expectations. After a year, Intetics provides similar services to a new client owing to Guyana’s recommendation. Quick Facts 2 years of continuous cooperation Over 5BN sq ft were geofenced in 5 countries Different objects types were analyzed with the same high-level accuracy Technologies SQLite / SpatiaLite / PostgreSQL / PostGIS / Python / BeautifulSoup Download the Full Version: Geofencing of 5 Billion Sq Ft for an International SaaS Developer to Create a Database of Retail Venues in the UK, US, Russia, Germany and Sweden - Intetics
Quick Facts 10+ years of continuous cooperation The Offshore Development Center managing all aspects of the project was created CRM scalability – users from 120+ countries Top Remote In-Sourcing Team® members received an opportunity to advance their career in the Client’s organization Client A software development company in California with an award-winning CRM system delivered via web app, mobile app, plugins and used in 120 countries. Challenge The project’s needs demanded infrastructure, resources management and top-level engineers with expertise both in custom software development and scalability. Benefits and Results The Client received dozens of the world’s famous awards – CRM Market Leader, CRT Excellence Award, CRM Watchlist, and many others. The CRM architecture was scaled to be used in 120+ countries and optimized with high-end technologies to meet the Client’s business requirements. Long-term partnership with Intetics and 10+ years of project development. Technologies Open Source stack / PHP / AngularJS / JavaScript / React / RESTful / SOAP Web Services / Elastic Search (FTS) / Ruby / DB2 / Oracle / MSSQL / MySQL / Mongo DB / RabbitMQ / Python / Go / AWS Download Full Case Study version: https://intetics.com/case_studies/offshore-development-center-scaled-the-user-base-of-one-of-the-worlds-top-crm-systems-to-120-countries/
Quick Facts The project assessment took 2 months 8 key product and user-side parameters were revised Stack of 10 top-notch evaluation tools used Client Redmine is a cross-platform and cross-database open-source, web-based project management and issue-tracking tool. Challenge A weak server was chosen to evaluate the app performance and to be replaced with the cloud version. Analysis of the Redmine project was made under the 8 dimensions that the TETRA™ covers. Benefits and Results The analysis discovered the need to improve performance and to update the user interface. Severe security problems weren’t found, but perfect-level maintenance is required. The significant quality increase indicates the absence of serious issues. The TETRA™ team did two assessments 6 months apart, which considerably improved product metrics. Technologies Ruby/ Sonar/ Jenkins/ Fluent Assertions / Gulp / HTML5 / JQuery / Knockout / Mocha / MS Azure / OWIN / React / Selenium / SPA JavaScript / SpecFlow / Web API / Webpack / xUnit Download Full Case Study version: https://intetics.com/case_studies/tetra-discovered-significant-improvements-in-the-quality-of-the-redmine-cross-platform-operating-in-49-languages/
Quick Facts 4 countries covered Full process automation 100% compliance with various platforms 7+ Years of continuous cooperation Client Agvesto offers parametric insurance protection to farmers and agricultural businesses against climate-related natural disasters. Challenge The Client was intent on creating an app for agronomic data consolidation into a local database. The data should be analyzed and delivered to app users in a format that would make farm management easier. Benefits and Results The solution is used successfully in 4 countries with expanding precision farming markets: Ukraine, India, Sri Lanka, United Kingdom. The app works flawlessly on all platforms and all devices. Up-to-date data allows informed decision-making. The Client continues to rely on Intetics for support and the future development of the web app. Technologies PHP / JS / SQL / Postgres / HTML / CSS / Google Maps API / JIRA Download Full Case Study version: https://intetics.com/case_studies/a-precision-agronomics-startup-created-an-app-for-farmers-against-climate-related-natural-disasters-used-in-4-countries/
Quick Facts 4 years of continuous cooperation The number of orders processed with a new platform has been growing continuously Ordering processing digitalized Valuable statistics on customers’ orders gathered Client Hecht Contactlinsen GmbH is a German company specializing in custom-made contact lenses in various designs delivered across Europe. Challenge The Client required to develop a web-based solution for opticians, securing an intuitive interface with a suitable UX, and synchronizing the app with the existing ERP system. Benefits and Results The new system provides valuable statistics and information about customer needs used for lens customization. Hecht achieved its main goal – digitalized and automated manual ordering operations. The solution was built in just 1 year and went through the full development life cycle: Analysis – Design – Development & Testing – Deployment. Technologies Angular / Java / Spring Boot / MySQL / jUnit Jupiter / jUnit Platform / jQuery / Apache Http Components / Apache PDF Box / WireMock Download Full Case Study version: https://intetics.com/case_studies/hecht-web-platform-for-opticians-became-major-point-of-sales-of-custom-made-contact-lenses-across-europe/
Quick Facts 7+ years of continuous cooperation Order error rate reduced by 75% 8-9% improvement in on-time order delivery Order placement and processing time reduced by 30% Client The award-winning lens manufacturer aimed to improve an existing desktop app to customize and order ophthalmic spectacle lenses. Challenge An intention to make the app compatible with other peripheral optical devices and migrate to the new system without disrupting operations required deep technical expertise and cost-effectiveness. Benefits and Results The system created a significant competitive advantage for the Client. The app’s users, opticians, now have a faster and better ordering experience and automated e-mail communications with patients. The system reduces the number of errors resulting from manual ordering. The Client improved the relationship with their optician distribution network. Technologies Angular / Java 8 / Apache Wicket / NodeJS / JPA / MySQL Download Full Case Study version: https://intetics.com/case_studies/major-optical-lens-manufacturer-enhances-distribution-network-and-scales-up-orders-of-ophthalmic-spectacle-lenses-with-new-desktop-application-for-opticians/
Quick Facts 10+ years of continuous cooperation The Client saved 45% of expenses working with Intetics’ ODT 13 US states are covered and the number is growing The Client was acquired by a big private equity and growth capital firm that groups educational companies Client A leading provider of software and services for K-12 education in the USA. The Client’s products helped automate the education planning and manage Medicaid billing. Challenge The Client’s team needed more expertise in specific technological domains for software development and systems integration. Benefits and Results The Client expanded the product offering and improved its time to market twice. Continuous partnership and product improvements, system modernization, and functionality expansion. The platform was made to meet the requirements of HIPAA and local compliance certificates. New product features were created as modules and integrated into the product. Technologies ASP.NET MVC / ASP.NET WEB API / ASP.NET Core / KendoUI / jQuery / AngularJS/ Angular / Nhibernate / Dapper / RabbitMQ / Microsoft SQL Server / Elasticsearch Download Full Case Study version: https://intetics.com/case_studies/intetics-helps-a-leading-provider-of-k-12-management-systems-improve-special-education-programs-across-usa/
Quick Facts 280+ bugs were detected and fixed MySQL based backend was migrated to DynamoDB with Cognito auth Monolith architecture was split to a modular system using WebPack framework Client Frame solutions is a team of construction professionals and software engineers that creates solutions for the building environment to remove siloed systems and eliminate their inefficiencies. Challenge The Client faced resource issues when developing and scaling their system and needed to develop and get ready their MVP for the market urgently. Benefits and Results The Client met their timelines and released the project in time and with the expected quality. ODT continually tested an ESTA database for bugs and usability. 62% of Project Managers said they saved roughly 4+ hours each week of billable time. ODT service also included refining all the problems for an upcoming launch. Technologies JS / AWS / DynamoDB / Node.JS / React / HTML / CSS Download Full Case Study version: https://intetics.com/case_studies/single-platform-productivity-for-construction-professionals-to-manage-projects-actions-documents-and-notifications/
Quick Facts Intetics’ solution decreased the manual processing time by 60% The developed algorithm can be used to obtain a similar database for other types of objects Highly detailed surface models were used for automated height calculation Classification algorithms are ready to implement in other urban planning projects Client A diverse company offering utility engineering, GIS data management services, and subsurface utility engineering. Challenge To create a relational database with multiple attributes for hydropoles using LiDAR mobile data to optimize feature extraction and create automated algorithms for attribute calculation minimizing delivery time. Benefits and Results The manual processing time decreased by 60%, and QC algorithms helped to provide precise data. The approach could be adjusted for similar projects based on mobile LiDAR data. Highly detailed surface models were created for automatic calculation. Created with the help of Excel capabilities flexible tool optimized the process of marking attributes. Technologies PostGIS / GlobalMapper Download Full Case Study version: https://intetics.com/case_studies/the-platform-for-extracting-features-from-lidar-data-decreased-the-manual-processing-time-by-60/
Quick Facts The platform helps several million individuals yearly 94% of cases are resolved without escalation Over 30% increase in customer satisfaction Client The Client’s digital platforms improve the outcome of controversial situations for consumers, businesses, and intermediaries. Challenge To build an easy-to-use web-based platform with the functionality of an independent problem resolution service that efficiently manages complaints and improves customer service. Benefits and Results The solution helps businesses build customer trust and improves outcomes for everyone. A personal case file for each issue allows managing everything from one place. The Client company founder & CEO was awarded Social Enterprise Entrepreneur in 2018. The initial version was released in 9 months and cooperation lasts already 6 years. Technologies IaaS based on Terraform / Graph DB / Ruby / Ruby on Rails / Gems / MySQL / Dynamo DB / AWS / React / Angular / CoffeeScript / RabbitMQ / Noe4J / Java / Kotlin / Objective C / Swift Download Full Case Study version: https://intetics.com/case_studies/web-system-improves-customers-satisfaction-by-30-resolving-94-of-complaints-without-escalation/
Quick Facts 10 years of continuous cooperation Intetics developed most of the challenging processes related to Data Bases The stable platform capable of delivering 5 million emails a month Client A global market leader in the email marketing segment developing marketing automation and analytics software, consulting and implementation services. Challenge The database platform, SQL Server, gets hit by the email creation traffic and reports. The Client required a team experienced in DB development and QA. Benefits and Results Huge expertise combined with a lower price for contractors compared to local engineers. The Client’s products have successfully migrated from IBM Netezza to Oracle Exadata MPP. The challenge of the balance of quality versus on-time delivery was resolved. Intetics was also involved as a Professional Services provider for custom implementations. Technologies AngularJS / React / C# / .NET / MS SQL Server 2008-2012 / Oracle Exadata / TFS / GitHub / nUnit / Selenium WebDriver / Team City / TACOS / AWS / S3 Bucket / .NET Core Download Full Case Study version: https://intetics.com/case_studies/developing-one-of-the-world-most-recognizable-e-mail-marketing-tools/
Quick Facts 5 years of continuous cooperation 70% of operational processes and project KPIs have been developed by Intetics ODT Over 1 million parking locations have been processed Client A pioneer in the practice of analyzing data not just from road sensors but also from vehicles, delivers innovations for the automotive & transportation industries, such as real-time parking, traffic information. Challenge Developing a Data Processing Platform that optimizes data handling and automates processes of finding a free parking spot using ML&AI. Benefits and Results The new data processing approach helped the Client expand parking coverage rapidly and enter the top 5 in the industry. The data aggregation and accuracy were accelerated in record time giving the Client more time for pursuing new market opportunities. The Client was able to leverage the new approach internally less than 1 year after the project started. Technologies Client’s proprietary software / Jira / Confluence Download Full Case Study version: https://intetics.com/case_studies/a-navigation-company-expands-car-parking-coverage-and-automates-the-processes-with-a-new-data-processing-platform/
Quick Facts Data validation process cost – reduced by 60% Keeping the database up-to-dated allows the Client to maintain a leading position on the market The Client received a high-quality set of works, performed at a reasonable cost Client The Client delivers navigation and location-based services, its smart platform allows combining innovative in-car features with a connected experience. Challenge The Client intended to collect and analyze POIs keeping the database up-to-date. The project required the lowest cost model along with the highest accuracy of data. Benefits and Results The Client regularly obtains upgraded data for improving the quality of services, maintaining a leading position on the market. Analysis and verification of linguistic data improve the work of the system’s search engines. x3 cost reduction due to the synergy of process automation, Remote In-Sourcing Team model, and open source usage. Technologies Field Data Collection Services Download Full Case Study version: https://intetics.com/case_studies/collecting-updating-filling-and-maintaining-the-poi-database-for-a-global-navigation-corporation/
Quick Facts A model of the shopping center was created in less than a week In addition to architecture, the model included the location and models of all light sources The area of the premises that were modeled was about 5000 sq.m. Client A big shopping center that needed a professional developer of BIM models for purposes ranging from visualizations to engineering systems. Challenge The Client required a BIM model of the interior of a shopping center for the redevelopment of the premises, advertising, visualizations for tenants. There were not even drawings of the building. Benefits and Results The solution provides real-time access to relevant field information. Users receive all the information needed, see changes and predicted trends. The system was implemented by the Client’s customers to save time on searching and preparing reports. 12 international experts, 11000 fields analyzed, 1068000 observed hectares, 387 customers. Technologies BIM-model / Cloud / Laser Scan / Special Camera / Computer Vision Download Full Case Study version: https://intetics.com/case_studies/creating-a-bim-model-for-a-big-shopping-center-from-a-laser-point-cloud/
Quick Facts 3 years of continuous cooperation All agricultural data can be managed in 1 application After the launch of the first app, the Client trusted Intetics with developing the second system Client AgriLab is an International center for precision agriculture that develops solutions for agribusiness’ efficiency by using soil analysis, precision farming technology, agro-diagnostics and crop monitoring. Challenge To develop a system with a GIS module in a short time for storing field data, analysis, control, and agronomic planning in one place. Benefits and Results The solution provides real-time access to relevant field information. Users receive all the information needed, see changes and predicted trends. The system was implemented by the Client’s customers to save time on searching and preparing reports. 12 international experts, 11000 fields analyzed, 1068000 observed hectares, 387 customers. Technologies AngularJS / Laravel / PHP / JavaScript Download Full Case Study version: https://intetics.com/case_studies/web-portal-for-agricultural-enterprise-storing-and-viewing-the-fields-data-in-real-time/
Quick Facts 40-50% cost reduction with cross-platform development vs. development for each platform 50% reduction in total development costs using efficient technologies Intetics helped the Client to sell the product to Zimmer/Biomet Client An entrepreneur in the medical field with the idea to facilitate orthopedic surgeries and improve the process of selecting proper joint-replacement products. Challenge A tablet & desktop app integrated with X-ray management systems, with multi-user access and syncing capabilities using secure cloud solutions and a simple UI\UX. Benefits and Results The continuously maintained, highly specialized app enables to select hardware faster and accurately. Received FDA affirms the solid QA and development standards. The ODT® allowed the founders to focus on the promotion relieving from building their own tech team. The startup was seen as a success and was acquired by a medical software giant. Technologies AWS / Microservices / C# / .NET / Angular / Java Script / Entity Framework / Web Api / Objective C / Java / REST / Windows Server / Microsoft SQL Server / C++ Download Full Case Study version: https://intetics.com/case_studies/medical-startup-relies-on-intetics-to-create-a-brand-new-application-to-simplify-surgery-preparation/
Quick Facts Semi-automatic data labeling Recognition of unstandardized parking signs with texts 90%+ accuracy of recognition Client The Client delivers innovations for the automotive & transportation industries, such as real-time parking and traffic information and solutions for AV’s safety testing and deployment. Challenge Building a web service with ML pipeline to automate data processing for parking sign recognition. Benefits and Results The algorithm identifies 85%+ of signs on the streets in the city, 90%+ identified correctly. All the ML and data processing algorithms were implemented in a single web app with a detailed description of the model and project documentation. The Client received a solution that automated parking sign detection and reduced the workload. Technologies Python / Flask / Tensorflow / Keras / OpenCV / Scikit-learn / Tesseract / AWS Download Full Case Study version: https://intetics.com/case_studies/model-development-for-automatic-parking-sign-recognition-90-accuracy-including-recognizing-unstandardized-signs/
Quick Facts Handled 250,000 bets during World Cup 100% entirely reworked the existing Client system The system performance increased x2 times and continues improving Client One of the world’s leading betting and gaming enterprises. The market leader in retail bookmaking in the UK, Ireland, and Belgium, operating betting facilities at FA Premiership grounds and racecourses. Challenge To update the slow, outdated system for reading betting tickets, digitalize and automate registrations and information exchange. Benefits and Results With the gained high-performance automated system, the Client’s net revenue increased by 29%. The more flexible and scalable system showed no volume limit and effortlessly handles 5 million queries on the busiest day. Within 1 year, the Intetics team delivered the first version of the system to production. Technologies C# /.NET Core / Bootstrap / Entity Framework / HTML5 / AWS / React / Selenium / JavaScript / Web API / Webpack / xUnit Download Full Case Study version: https://intetics.com/case_studies/bookmaker-doubles-processing-speed-of-5-million-customer-queries-with-automation-by-intetics/
Quick Facts 15 years of continuous cooperation Distributed Team supporting the product in multiple time zones Highly valuable team members appreciated by the Client Client A leading logistics company provides and manages supply chain solutions for thousands of businesses to help with their transport and logistics needs. Challenge The Client needed the product enhancement, quality improvement and to execute the maintenance with a development team’s help in a very short term. Benefits and Results The Transport Management System was scaled and optimized with the Sarbanes-Oxley Act requirements. The legacy hierarchical database gradually migrated to Oracle. With a united reliable and autonomous team, the number of issues decreased 5 times. With a third-party systems integration, the Client could exchange live information in several months. Technologies AWS / Docker / Kubernetes / Java / Oracle / TestComplete / SVN / Objective-C / Kotlin / Angular Download Full Case Study version: https://intetics.com/case_studies/intetics-team-scaled-a-logistics-company-business-to-transport-millions-of-tons-of-cargo-every-day/
Quick Facts 15 years of continuous cooperation Designed 100% of the Client’s data management system The Client is able to concentrate on customers and quality service rather than technical details Client Modlin is an e-learning company from South Africa that provides a virtual educational platform for schools in Africa, the USA, and the UK. Challenge To broaden the user base and transform the existing desktop solution, used in schools on certain devices, into a web-based platform to allow companies to educate their employees. Benefits and Results Intetics was able to create a web-based platform and transfer code-base and application logic, as well as add new business processes. The Dedicated Team entirely redesigned the existing platform with the latest digital design trends. The process of engaging new users became fully automated. Technologies AngularJS / ASP.NET Core / Typescript / Capacitor / MS Azure / Identity Server / Microsoft Graph / DevOps services / Blob storage Download Full Case Study version: https://intetics.com/case_studies/award-winning-web-based-education-platform-from-south-africa-to-worldwide/
Quick Facts Over 60,000 objects were geofenced The data collection was performed in Europe, North America, and the Middle East The Client was able to concentrate on the product development, not spatial analytics Client A UK award-winning Big Data & AI company with innovative SaaS products provides marketing analysis services in different sectors, including retail, finance, real estate. Challenge The Client’s analytics tool needed data that couldn’t be purchased or licensed. Its collecting required a lot of qualified spatial analysts’ work and team to mark precise boundaries on a map. Benefits and Results With the data gathered by Intetics, the Client’s model reached the required level of analysis and forecast accuracy. The Client has successfully launched the analytics platform. The predictable monthly output allows for faster scaling to the new markets. It took only 6 months of collaboration to launch a beta version of the service. Technologies QGIS / PostGIS Download Full Case Study version: https://intetics.com/case_studies/precise-geofencing-improves-retail-business-with-shoppers-behavior-analysis-inside-malls-and-on-the-streets/
Quick Facts Between 2018 and 2020, the team redeveloped and took ownership of this project Annual memberships and new member activation increased 12% and 9% respectively The client was able to concentrate on business growth, not technical details Client One of the “Big Three” global educational publishers - providers of content, software, and educational services. Challenge The Client’s eLearning platform needed to meet business and users’ needs. The main challenge was migrating to a platform with greater flexibility, scalability, and more modern cutting-edge architecture. Benefits and Results A 12% and 9% increase in activations, 4.3 million and 5.5 million new members in 2020on the two Client’s platforms. 84% of students across America experienced a significant improvement in their grades. 87% of students said that access to learning analytics positively impacted their studies, and 77% increased their engagement with course materials. Technologies Web API / Webpack / xUnit / Angular 9 / Highcharts / Node.JS / Express / Sequelize ORM / AWS RDS (MySQL) /AWS ECS / Monorepo / Nx / Docker / Jenkins Download Full Case Study version: https://intetics.com/case_studies/redevelopment-of-an-omnichannel-elearning-platform/
Quick Facts 12 years of continuous cooperation Participation in multiple projects all over the world, including cutting-edge assignments The Client successfully expanded its footprint in Eastern Europe Client The Client is a world leader and a pioneer in location technology, having the largest market share in navigation services, operating across 56 countries. Challenge To build a data processing center to enhance the Client’s mapmaking capabilities in Eastern Europe. The Client required a partner to process geodata quickly and cost-effectively. Benefits and Results The Client expanded in Eastern Europe and was recognized as #1 company in the location service industry. The reliable partner provides outstanding services, cuts costs, and improves every aspect of work. The ODT was staffed with highly qualified GIS specialists in a mere four months, which is twice as fast to set up a similarly functional center. Technologies AWS / Microservices / .NET Core / React / SignalR / WebRTC / Entity Framework / Swift / Kotlin / HTML5 / Java / JavaScript / TypeScript / PHP / WordPress / Kazoo / Google Speech to text / Web sockets / OpenCV Download Full Case Study version: https://intetics.com/case_studies/for-10-years-intetics-operates-the-specialized-data-processing-center-to-expand-the-global-footprint-of-the-world-leader-in-the-mapping-industry/
Quick Facts 99.99% website availability Monolith was split into 31 microservices Zero deployment downtime is a result of following CI/CD for all services Client The Client’s international website for recruiting with a huge infrastructure operates in 19 markets across the world to connect finance professionals with hiring companies. Challenge The Client experienced maintenance, support, and performance issues of the global web portal with millions of daily users and required team reinforcement. Benefits and Results The Client migrated with zero downtime or negative effect on operations. The risk of malfunctioning, collapsing due to human error, or hosting issues was eliminated. 1.7M user accounts along with CVs were carefully migrated without data leakage. The platform became empowered by AWS technologies with enhanced features and better services. Technologies AWS / Java 11 / Spring / Quarkus / Angular / React / Python / GoLang / NodeJs / Solr / Elasticsearch / Redis / Terraform / Docker / Nginx / WordPress / SQL Server Download Full Case Study version: https://intetics.com/case_studies/offshore-development-center-scaled-the-user-base-of-one-of-the-worlds-top-crm-systems-to-120-countries/
Quick Facts 45% of processes automated 20% reduce of cost 100% coverage of disaster response activities Cooperation of thousands participants via web and mobile apps Client Theorem Geo specializes in proprietary software development, shoreline management, storm response, predictive outage modeling, meteorological impact analysis, vegetation management transmission, and drones. Challenge A strict timeline and complicated conditions to create an automated, multi-functional platform. Benefits and Results The convenient, user-friendly web & mobile app were built together with real users. The integration affected the automation by 45% and cut costs on process management by 20%. The system collects and analyzes historical data to align strategies and goals. The solution provides a seamless, actionable guide for an event’s leadership decision-making. Technologies .NET Core / Angular 9+ / Postgres + Postgis / Xamarin Download Full Case Study version: https://intetics.com/case_studies/disaster-response-platform-helps-electric-power-holding-company-contain-costs-up-to-20/
Quick Facts 15% of the total volume of work – 500,000 km was carried out by Build-In-Place Teams Covered 75,000 km (45,000+ m) of European highways 5,5 mln high-quality pictures were received 20Tb of data were collected and processed With the Intetics model, it took 2 days instead of 7 for an employee adaptation Client The Client provides software solutions to automobile and navigation system hardware manufacturers and generates products across mobile advertising, printing GIS, R&D industries. Challenge The Client`s digital mapping solution required data collection in specific or hard-to-reach places and experts team. Benefits and Results The project is still ongoing. With the help of the ODT, the Client’s database has already increased by 7%. The Client’s requirements were 100% fulfilled, and the surveys in hard-to-reach regions were carried out in time and without a loss of quality. The Client was able to save up to 20% of the allocated budget. Technologies Field Data Collection Services Download Full Case Study version: https://intetics.com/case_studies/field-data-collection-services-and-build-in-place-teams-20k-mi-of-north-american-highways-and-18k-km-of-europe-surveyed-in-2-months/
Quick Facts 12 years of continuous cooperation 10 projects made for the Client Intetics managed the whole development process Client The Client is a leading global supplier of precision instruments and services. The Client’s weighing instruments are used in laboratories, industrial and food retailing apps. Challenge The Client had an out-of-date app and needed to find the best to match customer requests based on complicated algorithms to provide better service quality. Benefits and Results The integration with pre-existing systems improved the data quality and found inconsistencies. Manual work was greatly reduced by the automation of already existing processes. The Client won Best Weighing Company, Best Laboratory Scale/Balance, and other awards in a row. Deeply satisfied with the app, the Client continues to cooperate with Intetics. Technologies .NET / .Net identity framework / ASP.NET Web Api / Entity Framework / xUnit / Angular / AngularJS / HTML5 / Webpack / Protractor / JavaScript / TypeScript Download Full Case Study version: https://intetics.com/case_studies/development-of-precise-online-and-offline-applications-for-scales-digital-balances-and-sensors/
Quick Facts 17.3% user-base growth 22% reduction in redevelopment costs 10 test automation tools used 17 certificates & standards used for checking Client The Client is a US-based education and technology company, as well as a leader in the education domain. Challenge To innovate the Client’s e-learning platform, increase their user base, and grow market value a profound platform’s technical capabilities and business efficiency assessment was required. Benefits and Results TETRA’s assessment showed that the platform needed tech enhancement. Due to Intetics’ recommendations, the Client enhanced the platform and delivered better service. The improvements affected user-base growth by 17.3% and allowed cutting costs by 22%. Being impressed by the approach, the Client asked for workshops for the team to transfer the knowledge. The Intetics team ran workshops to train the Client's team to support and maintain the platform. Technologies Java, MySQL, Angular, Spring Boot, jQuery, Git, Jenkins Download Full Case Study version: https://intetics.com/case_studies/technical-debt-reduction-service-tetra-helps-e-learning-company-save-22-of-redevelopment-costs/
Quick Facts 2 years of continuous cooperation A tech part was very essential for the new feature in the existing mobile app implementation Quality service for the app user became a result of the productive teamwork Client In 2007, the Client’s company founders realized that sensors and wireless technology had advanced significantly. The new wearable product could bring unique experiences to the fitness and health industry and to change the way people move. Challenge The glucose monitoring system empowers users to live a healthy and active life. Benefits and Results With 29 million users of the Client’s Mob App worldwide, the new glucose tracking enables people to monitor their glucose level trends and improve diabetes management. More than 50,000+ users tried a new Mob App feature and the number is growing. The concept of the application was developed back in 2018. With the help of ODT, the ready-to-use product was launched quickly, at the beginning of 2021. Technologies Java / Spring / AWS / Microservices / Kotlin / Swift / Objective C / GSP / NoSQL / BigData / Bigquery Download Full Case Study version: https://intetics.com/case_studies/diabetes-_-glucose-monitoring-became-available-for-everyone-as-a-new-feature-in-a-mobile-application/
Quick Facts 10 years of continuous cooperation Designed and implemented 100% of the Client’s products The Client can concentrate on their medical business rather than the technical details Client A Healthcare company that unites a group of clinics. Was founded by a successful physician who recognized that existing practice management and marketing tools did not work together to help practices, practice groups, and hospitals develop their businesses. Challenge Finding the right experienced Software vendor in HealthTech. Benefits and Results Creation of the digital business from scratch: from idea to execution. The Client`s previous attempts to build the system failed due to the previous vendors’ skill shortages. The new system serves 5,000,000 people on an annual basis, with this number continuing to grow. The first version of the system was delivered in under 10 months after project kick-off. Technologies AWS / Microservices / .NET Core / React / SignalR / WebRTC / Entity Framework / Swift / Kotlin / HTML5 / Java / JavaScript / TypeScript / PHP / WordPress / Kazoo / Google Speech to text / Web sockets / OpenCV Download Full Case Study version: https://intetics.com/case_studies/intetics-remote-in-sourcing-team-created-and-supports-one-of-the-biggest-health-portals-in-the-usa-serving-5m-people-a-year/
Quick Facts 4 Senior Engineers were allocated within a week after the project started The Client was involved only in business-related decisions, not engineering Intetics managed the whole development process Client The Client provides a broad portfolio with deep experience in optics, laser technology, digital imaging, optronics, sensors for the healthcare and industrial automation industries, as well as research institutes. Challenge To create a powerful and flexible desktop app to interact with the Client’s miniaturized modular diagnostic imaging hardware platform. Benefits and Results Development time was reduced by 2 times by developing software in parallel with hardware. The Client decided to apply the development process proposed by Intetics. Time confirms that the architecture proposed by Intetics was chosen and built flawlessly. The Client continues the development based on the present architecture. Technologies Java / Spring / WebRTC / REST / Junit / Eclipse / Log4J / JDBC / JVM Download Full Case Study version: https://intetics.com/case_studies/multi-functional-application-for-in-vitro-diagnostics-and-digital-microscopy/
Quick Facts 10 years of continuous cooperation 20+ Processes/55 sub-flows automated Innovative SaaS platform,top-notch Revenue-cycle Management Client With deep industry knowledge, partnerships with health clubs and fitness professionals, the Client offers the most proven club management solution in the fitness marketplace - an innovative SaaS platform and a top-notch Revenue-cycle Management. Challenge The huge Client’s CRM required automation to save users’ time on routine operations. Benefits and Results Agents will always know the quantity and the reason why items were processed or unprocessed. Administrators will be automatically promptly informed if any jobs fail. All processes are created with special project templates based on the state machine. First automation processes were implemented and executed in a few months after project kick-off. Technologies UiPath/ UiPathOrchestrator Cloud / MS SQL Server / VMWare / GitHub / PowerShell / Exchange Web Services Managed API / VBA / Office suite Download Full Case Study version: https://intetics.com/case_studies/a-fitness-solutions-company-automates-major-processes-using-rpa-in-crm/
Quick Facts FDA Approved solution Designed 100% of Client’s application and implemented it The Client is able to concentrate on medical solutions, not technical details Client The Client is a medical device company committed to developing innovative therapies for patients suffering from Central Nervous System (CNS) diseases. Challenge The Client is exploring several applications for their technology and is currently focusing on the treatment of acute ischemic stroke. Benefits and Results The Intetics team helped the Client build the solution with FDA-required parameters. With the new solution, the Client certified the whole hardware and software complex and start selling it in US clinics. The Client is running the ImpACT-24b, a multi-national study to provide the treatment in a 24/7 mode. The solution implementation was done within 12 months. Technologies C++ / ML&AI / Qt / Windows API / DirectX / OpenGL / Direct3D / DICOM / Multithreading / CT / MPR Download Full Case Study version: https://intetics.com/case_studies/medical-device-company-received-a-new-application-that-helps-surgeons-navigate-neural-implant-insertion/
Quick Facts 10 years of continuous cooperation All the project functionality was developed by the ODT Worldwide known powerful content planning tool with an editorial calendar Client The Client is a diverse team of 35+ members based in Hamburg (Germany). Their project “Desk-Net” is a workflow management tool aimed to help publishing houses to plan the work of their editorial departments. Challenge The Client needed a SaaS solution and a competent partner to create and implement their complex software. Benefits and Results After the release, the system reached 200+ clients with 20K+ monthly active users. The solution allowed to start a SaaS business and manage it successfully. The Client grew quickly and has enhanced in Germany, Western Europe, and then worldwide. The software was expanded from the news industry to the accommodation of teams and large organizations. Technologies Java Enterprise Edition / GWT / Spring / Hibernate / Xdoclet / XSLT / Oracle XE / MySQL / Tomcat 5 / Amazon EC2 / Amazon S3 / CruiseControl / Ant / Checkstyle / Cobertura / AWS / Angular / Java Script / WordPress / PHP Download Full Case Study version: https://intetics.com/case_studies/the-editorial-management-tool-development-and-support-for-one-of-the-world-strongest-platforms/
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