Overview About Invita

Invita Company B.S.C. (C), "Invita" is a Bahraini Stock Company owned primarily by one of the leading banks in Bahrain, Bank of Bahrain and Kuwait. Invita was established in 2005 capitalizing on the high Contact Center facilities to take care of inbound and outbound contacts and automated services, Including: customer services, technical help desk, queries and reservations, Telesales and telemarketing. Invita’s secure technology can also handle payment collection activities. To offers support that enhances the customer relationship management process through a trade-marked global technology “ Contact Center on Demand (CCOD) infrastructure”

Locations

Headquarter

Focus Area

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Invita's Technical Expertise

Customer Service 25%
Technical Support 25%
Back Office Services 25%
Call Center Services 25%

Focus Client

  • Small Business (<$100000) 80%
  • Medium Business ($100001 - $500000) 20%

Invita's Industry Expertise

  • Business Services 20%
  • Healthcare & Medical 20%
  • Hospitality 20%
  • Information Technology 20%
  • Telecommunication 20%

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