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JetRails is your hosting partner
2000
NA
10 - 49
United States
JetRails is your hosting partner, providing the fastest fully-managed Magento deployments in the Amazon Web Services AWS Cloud and on dedicated servers. The JetRails platform is built for speed with caching and accelerators at every layer. We can scale you on demand and help to integrate the latest acceleration techniques to keep your store fast and secure.
Explore Jetrails office locations and service areas.
PO Box 113 Skokie Illinois United States 60076
18662357630
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What core services does Jetrails provide?
Jetrails specializes in managed hosting and infrastructure services for e-commerce platforms. The company focuses on optimizing site performance, security, and scalability for online retailers, ensuring that web stores remain fast and reliable for customers.
Which e-commerce platforms does the company support?
The company provides specialized hosting and management for major e-commerce platforms, including Adobe Commerce (formerly Magento), Shopware, and OroCommerce. They offer tailored environments designed to meet the specific technical requirements of these platforms.
How long has Jetrails been operating in the hosting industry?
The company has been providing managed hosting and infrastructure solutions since 2000. With over two decades of experience, they have developed deep expertise in supporting complex e-commerce environments.
Does the company offer 24/7 support for its clients?
Yes, Jetrails provides 24/7/365 monitoring and support. Their team of engineers is available around the clock to address performance issues, security threats, and infrastructure concerns to ensure maximum uptime for online stores.
What kind of security measures are included in the hosting services?
Security is a primary focus, featuring proactive monitoring, regular patching, and robust firewall configurations. The company implements industry-standard security practices to protect e-commerce data and ensure compliance with PCI standards.
Can Jetrails help with site speed and performance optimization?
Performance optimization is a core component of their service. The team works to improve page load times and overall site responsiveness through infrastructure tuning, caching strategies, and database optimization tailored to specific e-commerce platforms.
Does the company work with both small businesses and large enterprises?
The company serves a wide range of clients, from growing businesses to large-scale enterprises. Their infrastructure solutions are designed to be scalable, allowing them to support the needs of high-traffic retailers as well as smaller shops.
Is the hosting infrastructure cloud-based?
Yes, the company leverages cloud infrastructure to provide flexible and scalable hosting solutions. They work with various cloud providers to design environments that can handle traffic spikes and growth effectively.
How does the company handle site migrations?
The team manages the migration process for clients moving to their hosting environment. They focus on minimizing downtime and ensuring that all data, configurations, and integrations are properly transferred to the new infrastructure.
Are there specific industries the company serves?
While the services are applicable to any online retailer, the company primarily serves the e-commerce sector. They support businesses across various retail verticals that rely on platforms like Magento or Shopware for their digital storefronts.
Does the company provide managed services for existing cloud environments?
Yes, beyond standard hosting, they offer managed services for existing cloud environments. This includes monitoring, maintenance, and optimization for clients who already have their infrastructure hosted on platforms like AWS or other cloud providers.
How can a potential client get in touch with the team?
Interested parties can reach out through the contact form on the official website. The company encourages prospective clients to submit their details to discuss specific infrastructure needs and receive a consultation.
Does the company offer disaster recovery and backup solutions?
Yes, data protection is a key part of their service offering. They implement regular backup schedules and disaster recovery protocols to ensure that client data is safe and can be restored quickly in the event of an incident.
What is the company's approach to infrastructure management?
The approach is centered on proactive management rather than reactive fixes. By constantly monitoring server health and performance metrics, the team identifies and resolves potential bottlenecks before they impact the end-user experience.
Does the company have partnerships with other technology providers?
Yes, they maintain strategic partnerships within the e-commerce ecosystem. These partnerships allow them to stay updated on the latest platform developments and provide better integration and support for their clients.
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