Country
From Counting Beans to Selling Beans
1984
NA
50 - 249
Philippines
Johnny Valdes started as an accountant with one of the top accounting firms in the Philippines during the early 70’s. He was assigned to the United States in 1974 as an auditor for Coopers & Lybrand through their employee exchange program. Although Johnny had the background and training of an accountant, he was always an entrepreneur in spirit. After living in a Filipino-American community for many years, Johnny began to recognize the need for many products and services that were not provided by mainstream marketers in the U.S. His knack for identifying new opportunities encouraged Johnny to start his own businesses. Between 1980 and 1983, Johnny sold pre-packed vegetables and food products catering to Filipino-Americans as well as Asian restaurants and retail shops in the New York metropolitan area.
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CJV Bldg. 108 Aguirre St. Legaspi Village Makati Metro Manila Philippines 1006
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What primary services does Johnny Air Cargo provide?
The company specializes in international air freight forwarding and cargo shipping services. It focuses on transporting goods from various international locations, such as the United States, to the Philippines, ensuring that packages are handled and delivered to customers.
The company specializes in air freight forwarding and cargo shipping services. It focuses on transporting packages and goods from various international locations, including the United States, to the Philippines, ensuring efficient delivery for customers looking to send items to their families or businesses.
Where are the physical branch locations for drop-offs and pick-ups?
Branches are located across the Philippines, including key areas in Metro Manila such as Makati, Megamall, and various provincial locations. Customers can visit these specific branches to drop off items or pick up their shipments once they arrive in the country.
Where are the main office locations?
The company operates multiple branches across the Philippines, including key locations in Metro Manila such as Makati, Pasig, and Quezon City. It also maintains a significant presence in the United States to facilitate the collection and processing of shipments intended for Philippine destinations.
How does the shipping process work for international packages?
The process involves shipping items to a designated warehouse address in the United States. Once the cargo is received at the warehouse, it is processed, flown to the Philippines, cleared through customs, and then made available for pick-up or delivery at the selected local branch.
How does the shipping process work for customers?
Customers can drop off their packages at designated branches or utilize the company's logistics network for processing. Once items are received at the origin, they are consolidated and shipped via air freight. Upon arrival in the Philippines, the cargo undergoes customs clearance before being made available for pickup or local delivery.
Can customers track their shipments online?
Yes, a tracking feature is available on the official website. By entering a specific tracking number or reference code, customers can monitor the status and location of their packages throughout the shipping journey.
Can customers track their shipments?
Yes, the company provides a tracking system on its official website. By entering the specific tracking number or airway bill details associated with a shipment, customers can view the current status and location of their cargo throughout the transit process.
What is the best way to contact customer support for shipping inquiries?
Support can be reached through the contact information provided on the website, which includes specific phone numbers for different branches and an email address for general inquiries. Each branch also maintains its own contact details to assist with local concerns.
What types of items are prohibited from being shipped?
Shipping restrictions apply to items that are considered hazardous, illegal, or prohibited by customs regulations. This typically includes flammable materials, explosives, certain chemicals, and restricted goods. Customers should consult the specific guidelines provided on the website or contact a branch directly to confirm if an item is eligible for air transport.
Are there specific guidelines for packaging items for air freight?
Items should be packed securely to withstand international transit. It is important to ensure that all goods are properly labeled and comply with standard air cargo safety regulations to prevent damage or delays during the shipping process.
How are shipping rates calculated?
Shipping costs are generally determined based on the weight and dimensions of the package. The company provides information regarding its pricing structure, which may vary depending on the origin and destination points, as well as the nature of the goods being transported.
Does the company offer door-to-door delivery services?
While the company operates through a network of branches for pick-up, customers should check with their local branch regarding the availability of door-to-door delivery options, as service capabilities can vary by location.
Is there a weight limit for individual packages?
While the company handles a wide range of cargo, there are specific weight and size limitations for air freight. Customers should verify these requirements with the local branch before shipping to ensure the package meets the necessary criteria for safe and efficient handling.
Shipping rates are generally determined based on the weight and dimensions of the package. Detailed information regarding current pricing structures and any applicable fees can be obtained by contacting a local branch or reviewing the rate guidelines posted on the official website.
What is the typical transit time for shipments?
Transit times depend on the flight schedules, customs processing, and the destination within the Philippines. While air freight is a faster alternative to sea shipping, factors such as peak seasons or customs inspections can impact the final delivery timeline.
What items are prohibited from being shipped?
Certain items are restricted or prohibited based on international aviation safety regulations and local customs laws. Customers are advised to consult the prohibited items list on the website or speak with a representative to ensure that all cargo complies with legal shipping requirements.
Does the company offer door-to-door delivery?
The company provides options for cargo handling that may include local delivery services within the Philippines. Customers should confirm the availability of door-to-door service for their specific area when arranging their shipment at a branch.
How long does the typical shipping process take?
Transit times can vary depending on the origin of the package, flight schedules, and customs clearance procedures. While the company strives for efficient delivery, factors such as international logistics and local processing times influence the final arrival date.
How can customers contact customer support?
Customer support can be reached through the contact information listed on the official website. This includes phone numbers for specific branches and email addresses for inquiries regarding shipment status, pricing, or general service questions.
Is insurance available for shipped goods?
Information regarding cargo insurance and liability coverage is available through the company's terms of service. Customers are encouraged to inquire about protection options for high-value items before shipping to understand the coverage limits provided.
Are there specific packaging requirements for shipments?
To ensure the safety of goods during transit, packages must be securely packed and properly labeled. It is recommended to use sturdy boxes and appropriate cushioning materials to protect items from damage during the air freight process.
Can multiple packages be consolidated into one shipment?
Consolidation services are often available to help customers save on shipping costs. By combining multiple smaller packages into a single shipment, customers can streamline the logistics process and potentially reduce the total weight or volume charges.
Does the company handle commercial cargo?
Yes, the company serves both individual customers and businesses. It facilitates the transport of commercial goods, provided they comply with international shipping regulations and the company's specific cargo policies.
What should be done if a package is delayed?
If a shipment is delayed, the first step is to use the online tracking tool to check the current status. If further clarification is needed, customers should contact the specific branch handling the shipment or reach out to the main support team with the tracking number ready.
If a shipment is delayed, customers should use the tracking tool on the website to check for updates. If further clarification is needed, contacting the customer service team with the tracking number will allow staff to investigate the status of the cargo.
Are there specific business hours for the branches?
Each branch operates on its own schedule. It is recommended to check the branch directory on the website, which lists the operating hours for each location, to ensure the facility is open before planning a visit for pick-up or drop-off.
Is insurance available for shipped items?
Information regarding cargo insurance and liability for lost or damaged items is available through the company's terms and conditions. Customers are encouraged to inquire about coverage options when dropping off their packages.
How does the company handle customs clearance?
The company manages the necessary documentation and coordination required for customs clearance upon the arrival of goods in the Philippines. This ensures that all shipments comply with local import regulations before they are released for pick-up or delivery.
How long has the company been operating?
The company has established a long-standing reputation in the logistics and air freight industry, focusing on reliable cargo services between the United States and the Philippines for many years.
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