Country
Seamless Solutions for Thriving eCommerce
2013
$25 - $49/hr
50 - 249
Singapore
Kemana is an award winning global Ecommerce Agency, known for delivering some of the highest conversion rate platforms within the industry.
Kemana is a Leading Ecommerce Solutions Agency serving clients in Retail, B2B, Web3 and Tourism segments. Our diverse team of Consultants, Analysts, Designers and Engineers service a wide range of clients both globally and locally.
Kemana builds Enterprise Ecommerce platforms and technologies using the world's leading software solutions. We are a Certified Professional Magento, Adobe, Shopify, Salesforce, Commerce Tools and Mulesoft Partner. Kemana provides a full range of Post Launch Managed Services. These include improvements and system updates, new functionality, updated integrations and design enhancements, all at the ready by our team of Ecommerce professionals.
Explore Kemana Technology Pte. Ltd office locations and service areas.
31 Boon Tat Street #02-01 Eagles Singapore Singapore Singapore 069625
+6563805065
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Explore Kemana Technology Pte. Ltd 's portfolio and selected projects.
BACKGROUND: Merck a German multinational science and technology that provides in?nite solutions to solve the toughest problems in life science in collaboration with the global scienti?c community. Merck has been around for almost 350 years and invested a total of € 2.0 billion in research and development in 2016, with 59 manufacturing sites, 100+ distribution centers, and 60,300 employees across 66 countries. BRIEF: Merck is looking for a global Ecommerce platform that can support multiple countries to handle the transaction by separating each admin interface and only managing their respective Orders and Fulfilment. In addition, the need to connect to a global payment gateway that can support all five countries together and connect to its separate own SAP system to handle the integration with more than 2 million products and customer data. This process should seamlessly flow between Ecommerce and SAP system. Some regulated product of Merck requires all consumers to have a permitted license document to purchase the item, which is approved in the SAP system by Merck’s RMTC team. SAP will need to push approval back to Ecommerce so consumers can check out and purchase the item. Ecommerce and SAP connection is called and controlled by SAP on the fly when the client is logged in to the Ecommerce platform to see their customer data/type and look to different prices depending on their group. Furthermore, can also be able to look at the time delivery estimation, request and approve the quote, and what payment method that customer can use to purchase the item. GOALS: Kemana’s goal is to develop an Ecommerce that can support Merck’s business requirements which needs a very stable and secure system to support their business. Kemana will also help them by replacing the manual work that Merck is currently doing when taking orders. Ultimately, to develop an Ecommerce system with best practice UX to support the Ecommerce early adopter client to be able to use the ecommerce system. CHALLENGE: Challenge #1 With the purchase flow’s complexity along with the security and safety for the regulated product, the system needs to handle validation carefully. Due to product restrictions that need license/EUD within the dealer/supplier account Challenge #2 Quote, Order, and Address approval, as well as customer restriction and life cycle, should be maintained from SAP and pushed to the Ecommerce system for Approval Challenge #3 On the fly API call needed to take in place to show the information with maintaining a reasonable speed of browsing and the server health Furthermore, the system also needs to handle the quotation threshold value to be pushed to SAP, and assigned to respective sales person within Merck’s company. SOLUTIONS: Our team customized the quote, order, customer group, and specific pricing. We also added a license/EUD interface for the regulated product, furthermore, we carefully reviewed the business logic and requirement for SAP API Call to streamline the process and get a better experience that will not jeopardize the performance and UX of the system. Kemana works closely with the SAP team from 4 countries to conduct integration testing and execute end-to-end testing with the user to make sure all the data required from both systems is transmitted and consumed effectively to process the data. What’s more, the server environment is also tuned up properly to handle heavy API call between both system. CREATING THE EXPERIENCE: Considering the experience of receiving numerous validation messages between SAP and the Ecommerce system, Kemana affirms that proper validation messages are the key to knowing which message/direction that supplier/vendor should be paying attention. Multi invoice payment is also integrated to offer the client to pay multiple unlimited invoices at once without needing the vendor/supplier to go through a long process. A quick pay/payment link integration is utilized to accommodate the multi-invoice payment. THE RESULTS: The Ecommerce platform was able to synchronize with SAP while maintaining a good UX for all vendors and suppliers of Merck. The vendor/supplier can now make partial delivery from the quotation and choose which product should be processed first as a sales order. In addition, Merck can set and see the RDD (Request Delivery Date) from each vendor/supplier and track the shipment status. Read More
Retail
Not Disclosed
Weeks
BACKGROUND: FOSSIL was founded in 1984 as Overseas Products International by Tom Kartsotis. In 1986, the Kartsotis brothers launched Fossil watches on the American market. FOSSIL Indonesia is managed by Time International, Indonesia’s World-class Curator and Cultivator of Leading Brands. Time International prides itself on its commitment to the promotion and appreciation of horological culture, luxury fashion, and lifestyle. Today, Fossil is the third most popular watch brand in the world. BRIEF: Time International, the official license holder for FOSSIL Indonesia, has requested a user friendly design and multi channel development of a B2C Ecommerce website with modern and exciting functionality to drive conversion and customer engagement. FOSSIL Ecommerce features equiped with multi payment, installment program/promo, regular promotions, CRM loyalty integration, store pickup function, also BIN (Bank Identification Number) Promotion for previlidge Credit Card holder. GOALS: Kemana is working closely with Time International in promoting and continuing to recognize the horological culture, luxury fashion, and lifestyle of the brand, making Fossil the most popular digital destination for men, women and unisex lifestyle product. also targeting medium to high level customer geared with installment feature from various bank provider. CHALLENGE: The development of Fossil will involve extensive research and keen detail to achieve a modern and exciting functionality, making Fossil a sustainable website that will drive conversion and user engagement. THE RESULTS: Fossil aims to design high-quality watches, handbags, and jewelry that preserve the best of the past while modernizing them. With the help of Kemana in executing the digital transformation of Fossil, the Ecommerce website will now serve as the go-to destination for men’s, women’s and unisex luxury accessories. Read More
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What core services does Kemana Technology provide?
The company specializes in end-to-end digital commerce solutions. Services include e-commerce strategy, platform implementation, UI/UX design, mobile application development, and ongoing managed services to support digital growth.
The company specializes in end-to-end digital commerce solutions. Services include e-commerce strategy, platform implementation, UI/UX design, systems integration, and ongoing managed services to support digital growth.
Which e-commerce platforms does the team specialize in?
The technical team holds deep expertise in major enterprise platforms, specifically Adobe Commerce (Magento), Shopify Plus, and BigCommerce. They focus on delivering scalable, high-performance storefronts tailored to these specific technologies.
Expertise is focused on leading enterprise-grade platforms, specifically Adobe Commerce (Magento), Shopify Plus, and BigCommerce. The team is certified to handle complex implementations and migrations across these technologies.
Does the company work with both startups and large enterprises?
Yes, the firm supports a diverse range of clients, from growing brands to large-scale enterprises. The solutions are designed to be scalable, ensuring that businesses at different stages of digital maturity receive appropriate technical support.
Yes, the firm supports a diverse range of clients, from growing brands to large-scale enterprises. The solutions are scalable and designed to meet the specific technical and operational requirements of businesses at different stages of digital maturity.
What industries does the company serve?
The agency serves a broad spectrum of sectors, including fashion, beauty, consumer electronics, home goods, and food and beverage. They focus on helping retail and consumer brands optimize their online sales channels.
Where are the company offices located?
The headquarters is based in Singapore. Additionally, the company maintains a significant operational presence in Indonesia, specifically in Jakarta, to support its regional and global client base.
Where is the company headquartered?
The company is headquartered in Singapore, with additional offices and a strong operational presence in Indonesia to support regional and global clients.
The company serves a broad spectrum of industries, including retail, fashion, consumer goods, and lifestyle brands. Experience spans across various sectors that require robust, high-traffic digital commerce infrastructure.
What is the typical development process for a new project?
The process begins with a discovery phase to understand business requirements, followed by strategic planning, design, development, and rigorous quality assurance testing. Post-launch, the team provides managed services to ensure continuous performance and optimization.
Does the company provide ongoing maintenance and support after a project launch?
Yes, managed services are a core offering. This includes proactive monitoring, performance optimization, security updates, and technical support to ensure e-commerce platforms remain stable and efficient post-launch.
Does the agency provide ongoing maintenance and support?
Yes, managed services are a core offering. This includes proactive monitoring, performance optimization, security updates, and technical support to ensure that e-commerce sites remain stable and efficient after the initial launch.
What is the typical development process for a project?
The process follows a structured approach starting with discovery and strategy, moving into design and development, rigorous quality assurance testing, and finally deployment. This ensures that business requirements are met with high-quality, scalable code.
What makes this agency different from other e-commerce developers?
The differentiator lies in a singular focus on digital commerce and a proven track record of successful enterprise-level implementations. By combining strategic consulting with deep technical expertise in platforms like Adobe Commerce and Shopify Plus, the team ensures projects are not just functional but commercially successful.
Does the company have official partnerships with technology providers?
Yes, the company holds several strategic partnerships, including being an Adobe Solution Partner and a Shopify Plus Partner. These certifications demonstrate a high level of technical proficiency and commitment to the platforms provided.
Are there specific certifications held by the team?
The team maintains professional certifications for the platforms they support, including Adobe Commerce and Shopify Plus. These certifications validate the technical proficiency required to manage complex, high-traffic e-commerce environments.
Can the company assist with complex system integrations?
Yes, integration is a key strength. The team specializes in connecting e-commerce platforms with third-party systems such as ERP, CRM, PIM, and payment gateways to create a seamless operational ecosystem for clients.
How can a potential client contact the team to discuss a project?
Interested parties can reach out via the contact form available on the official website. The team typically reviews inquiries to determine how their specific e-commerce expertise aligns with the potential client's business goals.
How can a potential client get in touch to discuss a project?
Interested parties can reach out through the contact form available on the official website. The team reviews inquiries and schedules consultations to discuss specific project needs and potential solutions.
Does the company handle mobile app development?
Yes, mobile development is part of the service portfolio. The team builds responsive web experiences and dedicated mobile applications to ensure a seamless shopping experience across all customer devices.
What is the company's experience level in the e-commerce space?
With years of experience in the digital commerce sector, the team has successfully delivered numerous projects for regional and international brands, focusing on high-performance web and mobile experiences.
Does the company have experience with international clients?
Yes, the agency operates with a global mindset, serving brands across various regions. Their experience includes managing complex, multi-market e-commerce rollouts that require localized strategies and technical configurations.
Does the company offer UI/UX design services?
Yes, UI/UX design is an integral part of the service offering. The design team focuses on creating intuitive, conversion-oriented interfaces that align with brand identity and improve the overall customer shopping experience.
What kind of UI/UX design services are offered?
The design team focuses on conversion-oriented UI/UX. This involves creating intuitive user journeys, custom storefront designs, and mobile-first interfaces that prioritize the customer experience to drive higher engagement and sales.
Is the company capable of handling international or cross-border e-commerce projects?
Yes, the company has extensive experience in deploying solutions for international markets. This includes handling multi-currency, multi-language, and complex logistics requirements necessary for cross-border digital commerce.
Can the team assist with migrating to a new e-commerce platform?
Yes, platform migration is a key service. The team manages the end-to-end transition, including data migration, integration with existing business systems, and ensuring that the new platform meets the specific performance and functional needs of the business.
What makes the company different from other e-commerce agencies?
The focus is on a combination of deep technical expertise in enterprise platforms and a strategic approach to digital commerce. By prioritizing performance, scalability, and long-term partnership, the company ensures that digital investments drive measurable business results.
How does the team approach system integrations?
The developers have extensive experience integrating e-commerce platforms with third-party systems such as ERP, CRM, PIM, and payment gateways. This ensures that the online store functions as a cohesive part of the broader business ecosystem.
Does the company provide mobile commerce solutions?
Yes, mobile-first development is a standard practice. All e-commerce platforms are built to be fully responsive, ensuring a seamless and optimized shopping experience across smartphones, tablets, and desktop devices.
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