About Masu Business Software Solutions

Masu Software Solutions drives business growth with custom software, mobile apps, and IT solutions tailored to your unique needs. We specialize in digital transformation, delivering scalable, efficient, and innovative technology to empower success.

Locations

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Headquarter
  • Location

    Bestepe Mahallesi Nergiz Sokak No 7 A Via Tower 19.kat No 47 Yenimahalle Ankara Ankara Ankara Turkey 06000

  • Location

    05061638198

Focus Area

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Masu Business Software Solutions's Technical Expertise

Java 10%
PHP 10%
Javascript 10%
C# 10%
Python 10%
Node.js 10%
Laravel 10%
Agile 10%
MongoDB 10%
TypeScript 10%

Focus Client

  • Small Business (<$100000) 80%
  • Medium Business ($100001 - $500000) 20%

Masu Business Software Solutions's Industry Expertise

  • Education 20%
  • Enterprise 20%
  • Insurance 20%
  • Financial & Payments 10%
  • NGOs 10%
  • Transportation & Logistics 10%
  • Startups 10%

Portfolio

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Sigorta Birimi

Digital Transformation, IT Consultancy Sigorta Birimi, “Your Future is Safe with Us.” Industry: Insurance Sigorta Birimi is an insurance agency specializing in health insurance, serving over 20,000 customers for the past 10 years. With a customer satisfaction-focused approach and experienced teams, they provide reliable and comprehensive insurance services. sigortabirimi.com Challenge Sigorta Birimi needed to update its outdated and insecure software to better manage processes and facilitate growth. Disorganized and scattered data negatively affected operational efficiency. The company had no prior experience working with a software firm, resulting in insufficient technology literacy among its staff. Customer tracking and reporting systems were ineffective, and the CRM system was not functioning efficiently. Additionally, there was a lack of a customer portal and support system. The inadequacy of remote working and communication tools also posed a significant issue. Sigorta Birimi required a comprehensive software solution to address these challenges and achieve its digital transformation goals. Solution Masu provided a comprehensive solution to all the challenges faced by Sigorta Birimi. Firstly, the outdated WordPress-based system was upgraded with a modern user interface and enhanced security measures, improving customer experience and data security. Disorganized and uncategorized data was organized and secured. Training modules and videos were provided to help staff understand the new system. A new CRM system was developed, enhancing customer communication and staff efficiency. Additionally, a portal was created where customers could view their information and submit support requests. Reporting processes were automated, customer data was made compliant with KVKK (Personal Data Protection Law), and necessary tools for transitioning to a remote work system were provided. Read More

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Industry

Education

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Budget

Not Disclosed

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Timeline

Weeks

Sigorta Birimi

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