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masu
<p>Masu Software Solutions drives business growth with custom software, mobile apps, and IT solutions tailored to your unique needs. We specialize in digital transformation, delivering scalable, efficient, and innovative technology to empower success.</p>
$50 - $99/hr
2 - 9
Turkey
Masu Software Solutions drives business growth with custom software, mobile apps, and IT solutions tailored to your unique needs. We specialize in digital transformation, delivering scalable, efficient, and innovative technology to empower success.
Bestepe Mahallesi Nergiz Sokak No 7 A Via Tower 19.kat No 47 Yenimahalle Ankara Ankara Ankara Turkey 06000
05061638198
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Digital Transformation, IT Consultancy Sigorta Birimi, “Your Future is Safe with Us.” Industry: Insurance Sigorta Birimi is an insurance agency specializing in health insurance, serving over 20,000 customers for the past 10 years. With a customer satisfaction-focused approach and experienced teams, they provide reliable and comprehensive insurance services. sigortabirimi.com Challenge Sigorta Birimi needed to update its outdated and insecure software to better manage processes and facilitate growth. Disorganized and scattered data negatively affected operational efficiency. The company had no prior experience working with a software firm, resulting in insufficient technology literacy among its staff. Customer tracking and reporting systems were ineffective, and the CRM system was not functioning efficiently. Additionally, there was a lack of a customer portal and support system. The inadequacy of remote working and communication tools also posed a significant issue. Sigorta Birimi required a comprehensive software solution to address these challenges and achieve its digital transformation goals. Solution Masu provided a comprehensive solution to all the challenges faced by Sigorta Birimi. Firstly, the outdated WordPress-based system was upgraded with a modern user interface and enhanced security measures, improving customer experience and data security. Disorganized and uncategorized data was organized and secured. Training modules and videos were provided to help staff understand the new system. A new CRM system was developed, enhancing customer communication and staff efficiency. Additionally, a portal was created where customers could view their information and submit support requests. Reporting processes were automated, customer data was made compliant with KVKK (Personal Data Protection Law), and necessary tools for transitioning to a remote work system were provided.
IT Consultancy, Web Development E-Mentorship “Erasmus+ Online Learning Platform” Industry: EU Funded, Non Profit Organization E-Mentorship needed a modern and integrated software infrastructure to effectively manage mentor-mentee relationships, deliver training modules on a digital platform, and create an efficient monitoring and evaluation process. Accordingly, we collaborated to update the IT infrastructure and digitize all processes. E-Mentorship Challenge E-Mentorship needed a modern and integrated software infrastructure to effectively manage mentor-mentee relationships, deliver training modules on a digital platform, and create an efficient monitoring and evaluation process. Accordingly, we collaborated to update the IT infrastructure and digitize all processes. Solution As a result of detailed analyses and needs assessments conducted with E-Mentorship, we developed customized solutions for the organization. We provided modern software solutions with features such as approval mechanisms, internship and trainership modules, assessment tests, Zoom integration, training calendar, reporting, and analysis to manage mentor-mentee relationships. By adding course upload and messaging functions through Moodle integration, we digitized the training processes and created an effective learning platform. Results Moodle Integrated Content Management Mentor-Mentee Interaction Management Zoom Integration for Training Automation Interest Based Assessment Tests Training Calendar Reporting and Analysis
Business Association, Custom Software Attendance Tracking & Automated Badge Printing Industry: R&D GGYD is one of Turkey’s most well-known associations, based in Ankara, that has been bringing entrepreneurs together for twenty-three years. With over one thousand members, it aims to increase trade among businesspeople by facilitating networking opportunities. GGYD Challenge At GGE’s large-scale events, distributing name badges to participants was a manual and time-consuming process. Each badge had to be selected individually from a pool of a thousand, which was inefficient and frustrating for attendees. Solution We automated the name badge distribution process. By compiling a list of all participants, we enabled attendees to quickly retrieve their badges by simply stating their names. In addition, we provided users with the ability to create automated digital business profiles. Results Event Based Attendance Tracking Reduced Event Wait Time by 75% Attendance Analytics Reports Event Calendar
Custom Software, Mobile Development Rental Transformation Services Industry: Rental Buskirala.com, established in 1989, provides reliable transfer and public transportation services across Turkey. With decades of experience and a wide service network, the company has built a strong reputation for supporting its customers and delivering excellence in the transportation sector. Buskirala Challenge Buskirala.com, a renowned Turkish provider of transfer and public transportation services since 1989, recognized the need to modernize its mobile application. The existing app struggled to meet user expectations, with an outdated design and infrastructure that could not keep pace with current technologies. Modernizing the app’s design and ensuring a scalable infrastructure became top priorities. Solution To address the challenges, we conducted an in-depth analysis to understand Buskirala.com’s specific needs and experienced the issues faced by users firsthand. Following this process, we revamped both the app’s design and infrastructure. A user-friendly and modern interface was created to enhance the app’s accessibility and fluidity. We integrated the latest technologies to improve performance and scalability. Finally, the updated app was successfully launched on the Apple Store, offering users broader access to its services. Results Enhanced performance through the integration of cutting-edge technologies A modernized, user-friendly design Scalable, modular infrastructure for future adaptability Successful deployment of the app on both the App Store and Play Store, ensuring widespread user access
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