Mechsoft Digital Technologies Pvt Ltd

Challenge: Aiirify, a startup based in the USA, aimed to revolutionize IT infrastructure management through a cloud-based SAAS product. The goal was to automate support tasks, traditionally handled by local IT teams, using an AI-based chatbot, scripts, and a ticket management system. The initial requirement involved creating a desktop application that would execute commands from an AI chatbot to troubleshoot hardware and networking issues. Approach: MVP Definition: Identified key functionalities for the Minimum Viable Product (MVP) that showcased the core features to clients and investors. Focused on delivering highly expected output from end users like hardware troubleshooting, user management, and installation support. MIP Phasing: Divided the full scope into manageable Minimum Interesting Products (MIPs). Phased out development to prioritize essential features and functionalities. Agile Methodology: Utilized agile methodology to create a sprint plan. Adapted to changing requirements and ensured continuous client feedback. Dynamic Scripting: Implemented a dynamic system for executing PowerShell scripts, considering security profiles and permissions. Enabled seamless addition of new scripts without modifying the code. Complex Workflow: Successfully integrated complex workflows, such as user creation requiring manager approval, into the system. Encryption and Security: Ensured security through script encryption and hash checks before execution. Managed versioning for scripts and application components for efficient updates. Scalability: Developed a scalable system capable of managing diverse scenarios, user requests, and multiple installations. Server Version and Ticket Management: Progressed to develop the server version managing script updates and deletions. Completed the ticket management system for client companies and support engineers. Read More

Solution : After a bad experience with one software development house, Client first wanted to salvage the old code, We had to redevelop from scratch for making a correctly working quality product in cost effective manner, and they got fist round of funding. Our contribution include. Correct technology stack selection Easy cost structure, to help the cash strapped startup. Understanding that the business was not to do with food, as it came from restaurants, but it was a Technology business Focus was changed. Providing innovative ideas so that the business remains sustainable, and future proof. Read More