Overview About Metrocall Contact Center

MetroCall is a Contact Center located in Uruguay, with international incursion, providing customized solutions and following the trends and needs of users. Our commitment is the satisfaction of our customers and their end users, adding value through quality management and business intelligence, working continuously in the constant improvement of processes and with flexibility to the demands of our customers. Our mission is to provide our clients with a differential value by betting on a solid and lasting relationship, which makes us their strategic ally in achieving their objectives.

Locations

Headquarter
  • Location

    Wilson Ferreira Aldunate Montevideo Montevideo Uruguay 11300

Focus Area

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Metrocall Contact Center's Technical Expertise

Customer Service 33%
Back Office Services 33%
Call Center Services 34%

Focus Client

  • Small Business (<$100000) 70%
  • Medium Business ($100001 - $500000) 30%

Metrocall Contact Center's Industry Expertise

  • Other Industries 16%
  • Business Services 12%
  • Consumer Products 12%
  • Financial & Payments 12%
  • Information Technology 12%
  • Telecommunication 12%
  • Legal & Compliance 12%
  • Ecommerce 12%

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