Overview

Mfama Group is a USA-based BPO and outsourcing agency specializing in multichannel customer support, technical helpdesk, digital marketing, and back-office solutions. We help startups, SMEs, and growing businesses streamline operations, boost efficiency, and scale faster — without compromising on quality.With a flexible team structure, industry-trained agents, and a commitment to operational excellence, we offer tailored support for healthcare, e-commerce, IT, real estate, and more. Whether it's handling your inbound calls, managing CRM tasks, or driving leads through digital campaigns — Mfama Group becomes your reliable extension, not just a vendor.

Locations

Headquarter

Focus Area

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Focus Service

Focus Client

  • Small Business (<$100000) 80%
  • Medium Business ($100001 - $500000) 20%

Focus Industry

  • E-commerce 30%
  • Advertising & Marketing 20%
  • Consumer Products 10%
  • Healthcare & Medical 10%
  • Information Technology 10%
  • Real Estate 10%
  • Retail 10%

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