Microknot

Microknot, a leading provider of software development in Sydney, partnered with Tax Today to revolutionize their operations through a secure, cloud-native web application. The solution featured a client portal where users could book appointments, upload documents, download returns, and track their tax refund status—all in one secure, user-friendly platform. Instant refund processing, integrated with Automated Fund Transfer (EFT), expedited payments, ensuring clients received their funds quickly. Automated reconciliation streamlined the alignment of refunds with ATO payments, eliminating manual errors. Meanwhile, credit and risk automation enhanced processing speed by reducing application review times. By introducing online booking and document submission features, the platform significantly reduced call volumes, enabling staff to focus on critical tasks while improving operational efficiency. Microknot’s expertise in custom software development empowered Tax Today to scale and streamline their business with cutting-edge digital tools. Our focus on cloud-native applications and security ensures businesses deliver top-tier services while reducing operational costs. Partner with Microknot for innovative software solutions tailored to elevate your business in today’s digital age. Read More

Microknot partnered with Anglicare to design and develop a custom software solution focused on enhancing the efficiency of COVID-19 RAT testing and visitor management processes. The platform was tailored to streamline the entire workflow, from scheduling and tracking rapid antigen tests to managing visitor check-ins and approvals. This comprehensive solution not only helped Anglicare ensure compliance with health regulations but also improved the overall safety and experience for staff, residents, and visitors during the pandemic. Read More