About Network Support (london) Ltd

Network Support London provides IT support, cyber security, IT compliance and AI adoption for London businesses of 20 to 250 people. Our team of 17 works from The Leather Market by London Bridge, SE1, and has looked after London firms since 2006.

What we do

  • Managed IT support and a 24/7 help desk, on-site and remote
  • Cyber security, including penetration testing, Cyber Essentials, ISO 27001 and Microsoft 365 security
  • IT compliance for regulated firms
  • IT projects, infrastructure management, and backup and disaster recovery
  • VoIP phone systems and Apple Mac support
  • Microsoft Copilot adoption, AI applications and automation

Why clients stay with us

A real person answers every call, and every ticket gets a human reply. 98% of requests are fixed in one quick remote session, and for bigger problems we aim to identify the fix within 30 minutes. Founders, partners and directors get a dedicated VIP concierge service. We are Cyber Essentials Plus certified.

Who we work with

Finance and investment firms, private equity, hedge funds and asset managers, law firms, accountancy practices, architects, construction companies, charities, healthcare providers and schools across London, Surrey, Kent and Essex. Managed IT support starts from £1,000 a month.

Locations

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Headquarter
  • Location

    LM04.202, The Leather Market Weston Street, London London London United Kingdom SE1 3ER

  • Location

    +443333355020

Our Office
  • Location

    Southbridge House Southbridge Place Croydon Surrey Croydon Surrey United Kingdom cr0 4ha

  • Location

    03333355020

Focus Area

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Network Support (london) Ltd's Technical Expertise

AI Integration & Implementation 5%

Focus Client

  • Small Business (<$100000) 25%
  • Medium Business ($100001 - $500000) 75%

Network Support (london) Ltd's Industry Expertise

  • Business Services 10%
  • Advertising & Marketing 10%
  • Education 20%
  • Financial & Payments 20%
  • Healthcare & Medical 10%
  • Hospitality 10%
  • Legal & Compliance 10%
  • Oil & Energy 5%
  • Travel & Lifestyle 5%

Portfolios

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Reviews

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    Rating
  • 1
  • 1 Reviews

Teams

Lee Smith

Lee Smith

Linkedin

Chairman

Lee founded Network London because too many business owners were being let down by IT support that felt slow, faceless and transactional.

If you run a busy firm, you don't want to log a ticket and wait. You want people who know your business, pick up the phone and fix the problem, so you and your team can get on with your day.

That is the standard Lee built the company around. A real person answers every call. Every ticket gets a human reply. And the team goes beyond the brief, spotting risks before they turn into problems and looking after your systems as if they were their own.

Today a team of 17 at London Bridge supports finance, legal and professional services firms across London. The aim hasn't changed since day one: every client should feel properly looked after.

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FAQs About Network Support (London) Ltd

Additional Information

Preferred Communication Channels

Email

Email

Microsoft Teams

Microsoft Teams

Phone

Phone

Ai Tools Used

Canva

Canva

ChatGPT

ChatGPT

Claude

Claude

Lovable

Lovable

Microsoft Copilot

Microsoft Copilot

Notion AI

Notion AI

Perplexity

Perplexity

Replit

Replit

Working Models

Full Time

Full Time

Technical Support

Engagement

Consulting Project-Based Retainer
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