Overview About Ninzi

Ninzi-Connect is a telecommunications and customer engagement solutions company. Ninzi-Connect have over 25 years experience in providing contact centre management solutions which add value to customer experience. Ninzi-Connect solutions include call automation, interactive voice response, workforce optimisation, interaction recording, quality management, business analytics and automation. Our solution offerings are designed to create productive business processes and drive performance in the contact center and back office environments

Locations

Headquarter
  • Location

    37 Empire Rd Parktown Johannesburg Gauteng South Africa 2092

Focus Area

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Ninzi's Technical Expertise

Customer Service 50%
Call Center Services 50%

Focus Client

  • Small Business (<$100000) 100%

Ninzi's Industry Expertise

  • Advertising & Marketing 40%
  • Healthcare & Medical 30%
  • Information Technology 30%

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