Overview

We are a global provider of outsourced contact center services to companies worldwide and deliver customer service for Jordanian market leaders. We deliver exceptional customer service and technical support for the Hospitality and Information Technology industries. Our low-risk solutions enable great service that answers our clients’ needs. We provide high-quality customer care and are consistently ranked by our clients and their customers as their top customer care provider. We focus on customers to build rapport and drive customer satisfaction. We promote a pro-active environment that takes advantage of up-sell and cross-sell opportunities once a customer support issue has been addressed. After we ensure that our representatives can connect credibly with customers, solve their problems, and convert service interactions into sales opportunities, we then work on improving efficiency . Ou...

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Locations

Headquarter
  • Location

    Bulding No.74 Khalil Al-Salim Tla' Al-Ali Amman Amman Jordan 11630

  • Location

    798770899

Focus Area

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Focus Service

Focus Client

  • Small Business (<$100000) 70%
  • Medium Business ($100001 - $500000) 30%

Focus Industry

  • Advertising & Marketing 10%
  • Business Services 10%
  • Financial & Payments 10%
  • Government 10%
  • Healthcare & Medical 10%
  • Information Technology 10%
  • Telecommunication 10%
  • Legal & Compliance 10%
  • Manufacturing 10%
  • Real Estate 10%

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