Country
State
Cities
Fly with the original
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$50 - $99/hr
50 - 249
France
OEMServices is a worldwide leader in component, logistic & trading services for airlines and original equipment manufacturers. We design the original solutions that match the specific needs of our customers. Partner of numerous Original Equipment Manufacturers, OEMServices offers its expertise through three dedicated services : Component Services - Designed to answer the specific needs of airlines, Original Integrated Services and Original Repair Services offer you a one-stop shop for multiple OEM repair stations, OEM quality and guaranties and a dedicated customer support team. Logistic Services - Engineered to optimise its customers'? costs, our Original AOG Management, Original Transport Management, Original Distribution Services and Original In Situ Logistic services are dedicated to OEMs around the world looking for a tailor-made and fully integrated solution.
Explore OEMServices office locations and service areas.
86 Route de Roissy Tremblay Saint-Thibault-des-Vignes Île-de-France France 93290
33 (0)9 72 31 22 00
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What is the primary focus of OEMServices?
OEMServices specializes in component support services for the aviation industry. The company provides comprehensive supply chain management, repair management, and logistics solutions designed to optimize aircraft availability and reduce operational costs for airlines and aircraft operators.
Which specific sectors within the aviation industry are supported?
The company serves a broad range of aviation clients, including commercial airlines, regional carriers, business aviation operators, and aircraft maintenance, repair, and overhaul (MRO) facilities. Support is tailored to meet the specific fleet requirements of these diverse aviation segments.
What types of component support services are available?
Services include component repair management, pool access, exchange programs, and full-scale supply chain management. These offerings are designed to ensure that critical aircraft parts are available when needed, minimizing downtime and streamlining the maintenance process.
Where are the main offices located?
The company maintains a global presence with headquarters in France and additional strategic locations in the United States, China, and the United Arab Emirates. This international network allows for localized support and efficient logistics management across different time zones.
How does the company manage component repairs?
Repair management involves overseeing the entire lifecycle of a component, from initial inspection and logistics to the final repair process at certified workshops. The company coordinates with a network of approved repair vendors to ensure quality standards and timely turnaround times.
What is the experience level of the team?
The team consists of aviation professionals with extensive experience in supply chain logistics, component engineering, and airline operations. This expertise allows for the development of customized support programs that address the unique technical and financial challenges faced by aircraft operators.
Does the company provide support for specific aircraft types?
Support is provided across various aircraft platforms, including narrow-body and wide-body commercial jets, as well as regional aircraft. The service models are flexible enough to accommodate different fleet sizes and technical configurations.
How can potential clients reach out for a consultation?
Interested parties can contact the company through the official website by using the dedicated contact forms or by reaching out to the regional offices directly. Contact information for various global locations is provided on the website to facilitate direct communication.
What distinguishes this company from other aviation service providers?
The company differentiates itself through a combination of global logistics capabilities, deep technical knowledge of component maintenance, and a commitment to reducing total cost of ownership for operators. The focus remains on reliability, transparency, and operational efficiency.
Does the company handle logistics for aircraft components?
Yes, logistics management is a core component of the service offering. This includes the transportation, warehousing, and tracking of parts to ensure they reach the required maintenance location promptly, thereby supporting the continuous operation of the client's fleet.
Are there programs available for component pooling?
Yes, pool access programs are available, allowing operators to benefit from shared inventory. This approach reduces the need for individual operators to maintain large, expensive stocks of spare parts, providing cost-effective access to critical components as required.
How does the company ensure the quality of repairs?
Quality is maintained through a rigorous selection and monitoring process for all repair vendors. By working with certified workshops and implementing strict oversight, the company ensures that all components meet the necessary aviation safety and performance standards.
Does the company offer support for long-term fleet planning?
Yes, the company assists operators with long-term supply chain strategies. By analyzing fleet data and maintenance requirements, the team helps clients plan for future component needs, ensuring that support programs evolve alongside the growth or changes in the client's fleet.
Is the company equipped to handle urgent AOG (Aircraft on Ground) situations?
The company is structured to support time-critical requirements, including AOG situations. Through its global logistics network and inventory management systems, it works to expedite the delivery of necessary parts to minimize the duration of aircraft grounding.
What is the approach to customer service?
The service philosophy centers on building long-term partnerships with clients. This involves providing dedicated points of contact, transparent reporting on repair status, and proactive communication to ensure that all operational needs are met efficiently and reliably.
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