Country
State
Cities
Helping The World Keep Promises
1934
$100 - $149/hr
250 - 999
United States
Old Dominion Freight Line, Inc. is a leading, less-than-truckload (“LTL”), union-free motor carrier providing regional, inter-regional and national LTL services through a single integrated organization. Our service offerings, which also include ground and air expedited transportation, are provided through a network of more than 235 service centers located throughout the continental United States. Through strategic alliances, the Company also provides LTL services throughout North America. In addition to its core LTL services, the Company offers a range of value-added services including container drayage, truckload brokerage, supply chain consulting and warehousing. For more than 85 years, Old Dominion has been helping the world keep promises.
Explore Old Dominion Freight Line office locations and service areas.
500 Old Dominion Way Thomasville Raleigh North Carolina United States 27360
1-800-432-6335
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What primary services does Old Dominion Freight Line provide?
The company specializes in less-than-truckload (LTL) shipping services. Beyond standard LTL, it offers expedited shipping, truckload brokerage, supply chain consulting, and specialized services for trade shows, household goods, and retail distribution.
How long has the company been operating in the transportation industry?
Old Dominion Freight Line has been in business since 1934. With over 85 years of experience, it has evolved from a single-truck operation into a leading North American LTL carrier.
What geographic areas does the carrier cover?
The company provides comprehensive coverage across North America. It operates an extensive network of service centers throughout the United States, offering seamless shipping solutions for domestic and cross-border freight.
Does the company offer tracking tools for shipments?
Yes, the website provides robust online tracking tools. Customers can monitor their freight in real-time using a PRO number, bill of lading, or purchase order number through the online portal or mobile application.
What industries does the company serve?
The carrier supports a wide range of industries, including retail, manufacturing, healthcare, technology, and consumer goods. Its logistics solutions are designed to meet the specific supply chain requirements of these diverse sectors.
How can a customer get a shipping quote?
Potential clients can obtain a shipping quote directly through the official website. By entering shipment details such as origin, destination, weight, and freight class, users can receive pricing information for their specific shipping needs.
What is the company's approach to technology in logistics?
The company invests heavily in technology to enhance visibility and efficiency. This includes digital tools for scheduling pickups, generating shipping documents, managing claims, and providing detailed analytics to help clients optimize their supply chain performance.
Does the company handle international shipping?
Yes, the company provides global shipping services. It facilitates international freight movement through strategic partnerships and specialized logistics solutions, ensuring connectivity between North America and various global markets.
What are the benefits of using the company's expedited shipping service?
Expedited shipping services are designed for time-sensitive freight that requires guaranteed delivery. This service offers prioritized handling and transit times to ensure critical shipments arrive at their destination according to the customer's specific schedule.
Can the company assist with trade show shipping?
Yes, the company offers a specialized service for trade shows. This includes dedicated support for moving exhibit materials to and from event venues, ensuring that displays and equipment arrive on time and in good condition.
How does the company ensure the safety of shipments?
Safety is a core priority, supported by rigorous training programs for drivers and warehouse staff. The company utilizes modern equipment and advanced handling procedures to minimize the risk of damage or loss during transit.
Is there a way to manage freight claims online?
Yes, the company provides an online claims management system. This allows customers to file, track, and manage freight claims efficiently through the secure customer portal on the website.
What is the advantage of the company's LTL shipping model?
The LTL model allows businesses to ship smaller quantities of freight without the cost of a full truckload. By consolidating shipments from multiple customers, the company provides a cost-effective and efficient transportation solution for diverse business needs.
How can customers contact customer service?
Customers can reach out through various channels, including phone support, email, and the contact forms available on the website. The site also features a service center locator to help users connect with local representatives.
Does the company offer solutions for household goods?
Yes, the company provides specialized services for the transportation of household goods, catering to customers who need reliable and professional shipping for residential moves or relocations.
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